Get the Home
you Deserve

Most of his communications were straight forward... once it went to processing- it was anything but pleasurable ( not because of Joe)

I was not happy about paying extra closing costs at the last minute. I had worked in the loan for 6 weeks and then was told I had to pay extra.

Jason was very professional and walked us through every step of the process.

His willingness to answer all of my questions. Even if I asked the question more than once.

Great, easy process.

Very responsive throughout the process.

Tonya was perfect for my husband and I. The perfect amount of communication for both of us, which is rare. Each step of the process was communicated to us which helped us understand what comes next. We certainly appreciate all you did.

Overall it was great communication by all and great support until the end.

Just being able to stay in contact all the time.

Easy and informative, George was communicative throughout the entire process.

Thanks. Great process. Kept informed via texts sho h I appreciate because emails can get lost easily.

Luke worked really hard to get us an even lower rate than we had initially discussed.

Ryan was incredibly helpful! He was kind, patient, and very knowledgeable. His professionalism and responsive was very much appreciated!

Very communicative throughout the process.

Communication was good. Timing was quick and painless. Details laid out clear so there was no mis understandings.

Chelsey was great!

Thanks Again!

The work Mr Carter put in this process

Justin was very professional throughout the whole process. There were many issues that occured and Justin stepped up to make sure thet were addressed so that we wouldnt have to. Would recommend Justin in the future.

Professionally done!

Caleb is great, very responsive and provide the just right information to you when you need it.

It’s was good working with icg

understood instructions easily,streamlined instructions and frequently updated me about loan process

Kyle had an excellent dealing business relationship socially & professionally, w/ successful result.

Responded quickly to any a Questions that I had!!

Exsplained everything from start to finish.

Dan would respond immediately with our concerns, even if those concerns were unfounded. he answered his phone!!!!

Very good communication and very nice people to deal with. Thank you Howard and Katie

Good communication. Only downside is that process took too long.

Shelly made the entire procedure so easy and helped us every step of the way. Thanks again.

She was nice and friendly willing to answer all of my questions. Really good about keeping in touch until the end of the loan process.

Great experience

Communication could have been better. I received more information from the loan processor.

Great, fast service.

Very fast and thorough communication. Always had answers when I needed it

Great customer service

Karen as always was very informative with my husband and I. Although there were delays Karen kept us in the loop as to when our loan would close

Great service, the process was made easy. Thank you.

Karen kept us informed every step of the way

Capable,efficient,persistent. Great follow-up.

Mike was great during my whole refinance process. He got back to me in a timely manner, and answered all of my questions.

Come on now..... you already know.

Catherine was amazing to work with. She stayed in touch with me, giving me periodic updates. And was always happily willing to answer questions when I had them. She was a pleasure to work with.

She made herself completely available. Whenever my communication with others in this process caused confusion she was available to answers all my questions. She was patient and allayed all my concerns.

Excellent communicaton. On time responses. Kind and helpful

Shelly walked me through the refinance steps in detail and explained everything clearly. Really good communication and consistent

Did not have much time to evaluate Aaron as he replaced a person that was with me for most of the process.

Alex Barbosa is a great loan officer

Too many requests for the same information from the underwriters

Loan process took to long. We were promised the middle of April and it took until the end of May. Documents sent were asked for again. The appraisal amount was more than stated on the documents.

I appreciated that when I called anyone on the team, they answered right away and I could speak with them right away. That was very important to me. That is huge in my book.

Byron was kind, informative and EXTREMELY patient during a very stressful time for us. He even included my nephew in emails as Dan was helping me with the process.

Great communication through out the process.

Loan closed on time

Shelly kept me updated on the status of our loan consistently. She was always available if I had questions. She was very easy to work with and I would recommend her to anyone looking to finance or refinance their home. Great experience.

Nicole is very responsible and personable.

Great to work with, 100% would recommend!

Easy process

We are happy with the level of communication.

Jordan made it very easy to communicate with my busy schedule that I have. He responded by text or email. He was not pushy with his offer. He responded by the end of the day or early the next day for questions that I had.

Bethany explained each step very clearly and communicated frequently.

Alan was wonderful to work with! He got everything done as promised (and more!)

GREAT experience.

Excellent professional. Arnold walked me through all the steps and was there to answer questions. Very pleased with him and his team. We are extremely happy to have closed on our home.

Thing to go more smooth and them doing there job. Not me call to get stuff for them not a grate company but got done. Numbers where off and charged me twice for some stuff

Tina was available by phone, and answered questions in a timely manner. She also kept us updated on the progress of our application.

Carlos was extremely helpful in getting our VA Loan closed in 30 days. Communication was great, He kept us informed on everything as it went through the process.

There was a lot of disconnect between all the loan personnel

.

Tireless dedication and communication

Great response to inquiries and overall good experience.

Tonya was great at keeping me informed and on schedule. Underwriting was a different story.

Do not wish to enter information

Simply the best

Easy, fast, effective

Quick to respond to concerns that I had.

All representatives were very diligent. Questions and concerns were answered. They made it a smooth ride. Thank you

The step by step break down of the information through the process made it better for me to understand and I thank her for that.

David and the others we dealt with were very friendly and professional. We would definitely refer others to him. Thank you. Bill & Pat Stuart

Debra was always available to answer any questions or concerns.

Jason was available to me at all times. He made my experience very easy. He was very knowledgeable and answered all my questions.

Great customer service and real concern for my needs.

Explanation was provided to all questions we had!

Jonathon was easy to contact, always available, and always had an answer for me. He went above and beyond to make sure things were going smooth.

Dan's dedication and availability to answer my questions and willingness to help made the process easy .

N/A

Great communication and kept me informed of any changes in the timeline. Especially attentive to new documents needed and responsive when they were received.

NA

Amber was a very clear communicator during the entire loan process.

The rate I was told from the start was what I got till the end. No hidden BS.

Ms. McNeill kept us informed each step and was always available.

very professional and timely with communication and patient with lots of questsions

Went well

Everything was handled smoothly

It was a long process, but he was with every step of the way.

Gary is professional and communicative during every step of the process.

Johns patience.

I had never refinanced a home on my own , and Byron did a fantastic job of explaining everything to me . He answered every phone call , and was very professional .

Great customer service. Great communication and transparency. Overall it was a quick, clear process and I highly recommend. They made the refinance process seamless.

Krpt me well informed and answered any questions I had.

He was very persistent, made sure we were taken care of, and found us the best rate possible

Owen was very professional and knowledgeable about the process during my refinance that made my experience easy and painless thank you Owen for everything.

Tonya was always accessible and promptly responded to all my questions. Very easy to work with and always courteous no matter how trivial the question might be. This was the most painless refi I have ever experienced.

Jared was OUTSTANDING!!!

Thank you George!

Very communicative every step of the way.

Answered all of our questions, made sure we knew she was still there working on your refinance when there was a long wait for things to be finalized, we never felt left in the dark or forgotten in the lengthy process of refinancing our home.

Good communication. Always available to answer any questions we had.

Great human being. Lots of knowledge and very good communication skills. Makes sure customers are given first priority.

Michael did a great job!

Everyone I dealt with was professional, responsive and able to answer all of my questions to my satisfaction quickly.

She is very kind and generous, helped and guide me through the process and explain each and every question i asked and i would like to do business with her in future and also recommend to my friends and family too.

Great communication, answered all my questions in a timely manner.

Wonderful experience

Dustin was incredibly knowledgeable of the process, prompt in completing everything, and patient and supportive to work with. I wish out original purchase was this smooth!

Great communication, easy to get in contact with, very helpful and knowledgeable!

When communication occurred, it was effective

From the beginning to the closing process, it was easy, clear, and professional

Laura was very helpful in the lengthy process of refinancing our home. I would absolutely recommend her to anyone looking to refinance or buy a home.

you guys were on top of this process and to drive to my house and to get this done thanks so much 🙏 🙂

Howard (and team) was great to work with. Took a little longer to complete the transaction but satisfied with outcome.

very nice friendly and experience man

Dalen was great to work with but the loan was in underwriting for 2 months

The communication and explication excellent

The team was professional and extremely efficient. I’d recommend William to all my friends and family. Great job.

Everybody answered my questions in a timely manner.

Thank you so much

Great Service from Dan Toth. Thank you!!

Nicole was clear on what ICG would require regarding the application, how long the process would take, and who would be involved. And her communication was timely and accurate.

Dalen provided honesty and clarity all the way through the remortgage process. I felt confident that everything was being looked after by him in a timely manner. Would highly recommend his efficient services.

The process , when I was requested information, I found quick to just log in to any of the institutions from which information was required, download the documents and upload it to my Intercontinental Capital Group website.

Very attentive to any question I had.

Good overall

Dalen Jackson and Amanda Rochon we awesome in every possible way! I wish I could take them both out to a nice dinner as a way to thank them. I can’t say enough good things about them. They both should be retained and considered for promotion.

always available for questions and concerns

Made sure that all information was clearly communicated and answered any questions I had

Very helpful and professional

Proactive and effective

My husband and I are very pleased with the service we received from Jay.

Jay was very dedicated to processing our refinance. He was very clear and precise with his communication. This made everything very easy.

Great rate and consistent follow up

Tyler was great!!!!

Quickly responded to my husbands emails and questions.

Tyler was much better than the previous person we had. Definitely recommend

Very helpful

They answered questions quickly and were organized and thorough.

Cameron was honest and accessible.

Brian was absolutely great to work with. He is very knowledgeable, patient and professional without being too pushy. He was always there to answer questions and stayed on top of things.

Informative

Honesty.

Bernadette was always responsive throughout the entire process. If she did not know an answer she would find it out for me.

Explanations in plain English. Is extremely polite and informative. Fast service. Is always reachable and eager to answer questions. I even had questions answered while my processor was on vacation, Simply amazing. Frankie stanco

Tonya was fantastic to work with on our refinance. When I had questions she was always available, professional and prompt. She did a great job educating us on the process and understanding the loan estimate completely. Excellent & Highly Recommend.

Nicole was able to answer all of our questions and provide excellent support throughout the process

Thaer was very attentive and always answered my questions in a quick and professional matter. He make. He made me feel that he was very trustworthy and I knew I can count on him.

Both Gary and Jason were stellar! My loan process was easy and they were very straight forward and informative. I am really appreciative for all they did to assist me.

She worked hard for us

William Baughman worked very hard to keep me apprised of the progress on my refinance application. In addtion, both Mr. Baughman and his associates greatly assisted me with getting the necessary documents to the loan processing agents.

friendly people,

Follow-up!

Tina is very pleasant and knowledgeable, she was always very responsive to my questions, and made me feel at ease.

Great communication and made the refinance a seamless process.

I was informed and updated all throughout the process

Debra was caring and wanted us to know what was the status of our loan. She is very sweet.

I felt that Joshua really was working in my best interests. He took a lot of time to answer my questions and provide advice when asked. I never felt rushed. He was very friendly and personable at all times, an asset to your company!

Drew was super responsive. He communicated with me throughout the process and was reassuring. Most importantly, Drew delivered exactly what he promised! Thanks Drew!!

Austin, was very informative and communication was excellent with him. There was NEVER a time where we were left in that dark. We would recommend him to anyone looking to refinance or start a new mortgage in a heart beat!

I’m glad I got in contact with James, he helped me with everything when no one else was able to. He did a great job and I can tell he has a lot of experience because he knows what he is doing. I appreciated his help so much.

Thank you 😁

Presented great options and gave good advice about them

Fernando communicated with me every step of the way. Always returned calls promptly and explained everything clearly

I was very pleased with the whole process. Michael did an outstanding job, especially in a difficult time. Thank you.

Thank you Aaron and Judah for getting the Refi done.

Professional /accommodating /knowledgeable Very pleasant to talk with When you call he picks up phone right away Thank you very much for your help

Great communication

Bernadette made this frustrating process as easy as possible. Worked with me to get everything in order and expedited. Always available and answered phone, emails and texts right away. Reliable and trustworthy!!!!!!!

Great support and communication during the process I will definitely recommend Ryan Barkley

She was really helpful in every step of the process

This process was smooth and perfect! David’s followup was world class and I would highly recommend. David thank you for taking such great care of us!

Thaer helped me thru out and it was nice working with him

hope jing be better and better!

The open communications, always knowing where we were in the process and readily available to answer any and all questions.

Communication was really good and very understanding.

Jason was very helpful in helping me with my loan. I would give him a 5 star rating.

friendly, fast, efficient and accurate

No comment

His communication was impeccable and he was very helpful in dealing with my extenuating circumstances.

Xiaojing was very friendly and helpful throughout the whole process. She always made sure to answer any questions I had and took time to explain the best options and plan of action. I would absolutely recommend her to others!

Very professional, excellent communication.

He was a quick responder all over.

Drew was always very pleasant and professional. We would never recommend him though because the overall experience with this company was awful.

Tom did everything on his end to get my loan secured, however this company needs help training their processors.

Thank you so much for your help! You made the whole process quite easy!

Ryan was extremely personable and very responsive. We have been through this process 9 times. He is one of the best.

Caleb was very nice and professional and responded quickly. The refinance process was very smooth and not stressful. I will recommend him to my family and friends.

Rate was good, process started quickly.

John is a great guy

.

The communication was excellent. My rate was amazing. Closing was smooth. Everything from start to finish went perfectly. Karen really cared and made sure everything went to schedule.

Re-finance transaction process was made easy with Matthew and his team.

John was very thorough, friendly, and able to answer all our questions and concerns. He made the process easy and enjoyable!

Hunter was great, making refinancing a pleasant experience!

This opportunity was handled in an excellent manner. Communication was superb and conducted in a precessional and pleasant way. I am extremely happy with the service and overall experience.

Peter was always responsive to my phone calls, texts, or emails. He provided great service and did exactly what I requested. I would highly recommend Peter and his team.

Dan did a great job. Our problem wasn't with him, it was with other parties involved & the lack of communication. Our overall experience with Dan was great, the other parties involved were not!

Very thorough explanation of how the process works and how to lower my payment.

Kyle was always very responsive and was able to walk us through the entire lending process.

Great service, ty!

Kyle was very professional and frequently checked in to make sure the process was moving along smoothly. He also was quick to answer any questions I had and was very responsive.

Great communication, great rates, seamless process

Very courteous and professional

Gary did very good job will follow up on paperwork’s and communications.

Nick was so helpful , respectful, patience, knowledgeable...just great to work with!

Jay, was a great person to deal with through my loan process. Thank you, Michael

He was very professional but personable and accessible.

Jordan was easy to talk to, explained everything clearly, and supportive of me over the entire process!

Quick response time, quick refinance close, and all my questions and concerns were addressed.

Always a great experience with David! Repeat customer and will continue to go back whenever we need loan services! He goes above and beyond to ensure you understand what the process is and walks you through each step if needed. Thanks again!!

Very clear and timely communication regarding entire process

He was open and honest with what he was able to offer. Took time to listen.

Very pleasant and easy process from start to finish.

Lisa was our anchor and go to person in the long and stressful process of refinancing with Intercontinental Capital Group. Professional, friendly and helpful she was our guiding light.

Matthew was very thorough in his explanations and patient with our many questions. We requested a change in our loan length just a week or two before closing and he didn’t miss a beat. Highest recommendations!

Jon and I both were very impressed with with the efficiency and prompt attention we received from all representatives, we consider this was a very nice experience

Tina did a great job on my loan process. Kept in touch with me the whole time.

Always available and responded to all our requests and answered/addressed all our questions and concerns.

Very committed and answers questions in a timely matter. Outstanding customer service.

Simply the communication! The team was always available

EVerything occured in a timely manner.

The interest rate I received was the best available at the time.

Always prompt and polite

Quick relies to questions we had, explained all parts of the loan very well, and kept us informed at every step

Better communication

Always very professional and knowledgeable about the process. Answered all of my questions and helped make the process seamless and manageable.

Ashok provides an exceptional service to make dream become reality.

She was able to answer all my questions that came up in the process of the refinancing of my home

Chris always replied within an hour and made the process very smooth for me!! I owe him a beer if he ever comes to the Philly area!

she talked to me very transparent and truly that was great

Outstanding no complains great servive From the top to finish line Thank you Rickk

You made the process easy.

Ryan was professional and informative. He responded without delay to our questions

Justin was great to work with as I lack computer knowledge, he was patient with me we got thru it. Thank you very much.

She was very knowledgeable and answered all my questions.

No

We have worked with David before and we are very happy that he came back to assist us again! He is very knowledgeable on all the things that he does! Very fortunate working with him again! Outstanding Customer Service! Very satisfied with David!!!

This is the third time we have done a refi with Steve. He was great and so helpful. I have told all my friends and family to go to him.

Rich was available to answer questions at odd hours, which was particularly helpful in keeping the process moving.

Ease of communication

Bethany always put us at ease. She was clear with what needed to be done and was always kind. Thank you Bethany!

Chris provided me a very efficient, courteous and helpful service through all phases of my loan process. I’m very thankful to him.

Mr Miller was in communication with me through the whole process. He let me know what was happening and explained everything clearly. I would certainly do business with him again. Thank you Intercontinental Capital Group!

Don was a great support and advisor through the process. Made it easy and stress free.

The constant communication and prompt response to questions was very helpful. Everything was organized and completed in the time frame I needed. Great overall service.

Lindsay made the process easy and answered any questions I had . I had a great experience.

easy process, timeline was accurate.

Tanner was great and very helpful

Ease of transaction and great customer service

It’s a smooth experience.

Great communication and made the process easy.

Ryan was very responsive, and he was an advocate for me to not only help me get better pricing but also move things along the underwriting process.

It was great working w/ Ben. He went above and beyond and was very responsive.

Daniel was great to work with! Very attentive, knowledgable, and friendly. He was able to exceed our expectations on our refi. Highly recommend.

The loan process was fast and Richard made possible for me , I would gave him an A+ grade

RYAN was very easy to work with and is a very very nice person

Always available return calls in timely manner resolve all issues

I was educated on what was needed and what would happen.

George was great but process was delayed because of an employee who doesn't work there anymore.Name was Orca and caused a 6 week delay .other than that very good

Good communication

You were very responsive to all of my questions and you also kept me up to date on everything that was happening. thanks

She was always available to answer any questions I had.

Brennan was very personable and helpful. He communicated extremely well.

Dalen keep me posted on all events. There was a long delay during the underwriter’s review, but Dalen’s update kept me positive.

Overall great experience.

Professional and constant communication, keeping updated and informed of changes

The whole process took slightly too long. But, I understand the circumstances.

Tonya supported me throughout the loan process which was, at times, highly frustrating. She kept her cool even when I was upset. She got me to the right person to help close the loan. She also knows her stuff and is professional and very nice.

We really wanted to thank Josh in timely communication, advising & helping us for closing our Loan with best feasible refinance option.

Great communication.

Patient informative asstance throughout.

Processing of the loan took too long

The followup and updates the case status gave a nice experience.

Michelle was very responsive, professional, and thorough; definitely a pleasure to work with.

I am satisfied

Very professional and no hassle with any facet of the process. I would highly recommend Nick to any of my veteran friends. Great job, Nick!

Charles was very helpful and explained everything to my understanding. He maid sure that everything went as smoothly as possible and to my satisfaction. Pleasant and professional at all times.

Ryan Barkley knew what was going on with my loan every step of the way!

Very quick response to any of my questions and had much knowledge in regards to those questions.

Lake of phone communications.

Ron was always available to communicate with from start to conclusion....That is very important for me....Thank you

Very long process and information on what was needed for the VA loan was not forthcoming at first. Also my loan processor was terminated and I only found that out after I attempted to contact her highly unprofessional for that to have happened

Chris was great to work with and was able to help me through the process to a successful refinance.

Howard is professional and listen to my needs. Always return my call immediately . I can always rely on Howard to provide good service and he is reliable.

low refi rate

Everything went smoothly

Easy enough, time was longer than expected but that’s okay.

Rick was great to work with, very professional and personable.

Honesty and accountability

Carols is amazing. Very professional, knowledgeable and a pleasure to work with! I highly recommend him.

Tonya was great to work with!

John was so helpful and always available! I felt like I knew him personally and he was a friend!

Kept me informed at all times. Had a quick answer for all of my questions.

This is my second home purchase in 2 years. Mr. Rosati helped me with my first mortgage, the refinance of that home, and now my second mortgage. He is highly professional and extremely efficient. Always a pleasure to work with him.

Derron kept me posted on every step and walked me through all the paperwork. It was a very easy process and would recommend Derron to everyone.

Everything went smoothly, no complaints from me.

Found out that we were not locked into the lower interest rate that we were quoted at

Arnold was very informative on everything...he even helped me to negotiate a better deal for my home.

The overall process with him helping me get approved and in a house was stress free and always left me with confidence that he had everything taken care of.

N/A

John is an excellent communicator the only place needs improvement is post closing

My credit has been damaged due to a divorce. Tonya went above and beyond by walking me through detailed steps to improve my credit so I can qualify for the best rate possible. She cares about her clients and it shows.

Constant communication Always kept up to date Nothing was a secret

Dalen was so great to work with. He communicated throughout the process and all around great experience!

Thaer made the process strait forward and easy. He was very good at answering our questions when we had them.

would have liked the paperwork that needed to be submitted was requested from the beginning of the process instead of being asked weekly for something new that was needed, and sometimes immediately or urgently.

We were actually switched to Aaron later in our process due to a different our other loan officer leaving the company. Although we didn’t have a lot of interaction with Aaron, he was helpful and quick to respond when we needed anything.

John was a great help. He suggested moving to a 20 year term, an option I hadn't considered. We did and he was able to get me an amazing rate. Very happy with the experience.

He is awesome!

The service was hreat for the refinance of my home. The only problem was the lag is documentation from the underwriters which had nothingnto to do with Chris' portion of the process.

Quick and easy.

She answered all my questions, and made it very easy

All of the process was explained to us by Matthew , he has a knowledge of the process.

Better experience than prior ReFi's which have typically been thru banks. Stacy was very insightful and I believe she worked to my interests to find the best deal. I appreciate the work to get this done. Thx Sean

Great experience. Joshua was awesome and very professional.

Kameron! He was very nice and understanding 😃🙏🏾❤️

Great communication.

The whole team was very receptive and available to all our inquires

very good communicator and dedicated person

Very happy with the prompt communication. We were well informed in every step of the process.

Although the process took a few months, I was definitely pleased with the amount of savings after the refinance.

He was great to work with and I was never afraid to ask a question, he was more then willing to break it down to me and explain with no hesitation, very helpful

He was very clear and precise. I really enjoyed working with him!

very professional and everyone we had correspondence with kept their word in a timely manner,

Thanks for your help! It's very informative and responsive.

Great and straightforward guy Matthew is. Easy and simple process he provided with my refinance. Have already recommended him to several friends. Thanks for everything!!!

I believe my file was passed along at one point to someone else and that was an awful experience.

It was a complicated situation and your people stuck to their commitments and got it done.

Ben was great. He responded promptly to questions and helped us move past issues. My concerns are with the support staff. I trust those challenges will be used as learning opportunities going forward.

*

Ryan was very pro-active moving the process along.

Michael was great to work with and kept me updated every step of the way.

Professional, attentive

The whole process was easy and josh was very friendly answering all my questions.

Eduardo made my purchase very easy and fast. Thank you so much for all your help.

George was incredible responsive and communicative during the home buying process. He explained things really well and made us feel comfortable.

Jay was perfect! Helping us through all the process! We really appreciate all his attention and care!

Smooth process with clear communicating and patience

N/A

Great job

Jing is very knowledgeable in the housing market. She follows the market to get you the test interest rate. She is very communicative. She evens responds to emails after 12am! I highly recommend using Jing for your next house purchase.

She’s knowledgeable, patient and responds quickly.

Thank you so much for doing my home loan. You were so helpful and this change to my loan is going to help me more than you know. God Bless.

Good communication

Underwhelming underwriting team

Refinincing process here was too long, some changes to the original agreement was made without me knowing about it, impound account, points charge. I'm afraid I won't ever use this lender.

He truly is/was the QB

John Giger was on point from beginning to end, giving very good advice and making this refinance process painless and easy. He truly made me feel that I had an ally and I appreciate that. Thank you ICG, John Giger and Juliana Aguilera.

Awesome

The process took months, there were documents that had to be given again because the process was taking so long. Appointments were set up and then canceled without notice.

Fairly easy process

My experience with Loan Officer Hercules was great. He did an outstanding job. I would definitely recommend him to others in need of a mortgage.

Although my time working with Daniel was extremely short it was positive and pleasant. No complaints. Thank You

Quick response to questions. Ease of using website and good communication throughout.

He made it as easy a process as it could possibly be and responds to questions at all times of the week.

Peter is a great communicator. Communications were to the point and got the job done quickly and very efficiently.

Great service!

Kevin was very thorough and informative which made the refinance process simple.

Professional, prepared staff doing excellent work with humanity and a delightful smudged of humor.

Bernadette was amazing and very helpful. She made the process easy going and never over whelming. A blessing to have worked with her

Overall application and loan processing was timely, especially given the increased demand in home loans currently. Hunter thoroughly explained and assisted with any questions throughout the whole process.

Great positive communication

Easy to deal with.

Brain was responsive and patient. He found us in California to sign the papers while we were driving across the country. If we thought Brian would be our banker we could never leave, and would not want to.

John was wonderful to work with.

He was very communicative with the process and what the next steps are, what he was going to be handling and what pieces I needed to take care of. Extremely friendly and willing to provide all options so I could compare the numbers.

Steve was very helpful and kept me informed throughout the process. He also helped me lock in a rate that was incredibly low. Thanks again Steve!

Kyle made the application process extremely easy and streamlined for us. His dedication, responsiveness, and professionalism are truly amazing!

Charles was very knowledgeable of your product and gave excellent advice. He responded in a timely manner and followed up on my questions. We had a great experience with all of the agents that worked on my application, including the closing agent.

Helpful and prompt accurate communication! Thank you!

Lqc

Very good communication!

He would keep me posted on what was going on with loan.

Jay was always very responsive and always conveyed useful information.

she answered my emails

Dan Toth really helped make us comfortable through the entire refinancing process. When you are older, like us, and are only dealing through the phone and e-mail, it's easy to feel like you could be ripped off.

Friendly, and professional agents. Follow through was great.

Anthony deliver on his promise. Great communication skills and customer service oriented. I definitely recommend Anthony.

Anthony made a complicated, and sometimes stressful, process go very smoothly. I highly recommend him and his firm, ICG.

Anthony kept us very informed every step of the way. I was never in question on what was happening. He took his time to explain and answer all and every question we had. Top rate!

He was quick to get back to us on any questions.

I appreciate the prompt response and the attentive disposition.

Very Hands on and efficiently got us into our new lovely home.

Timely request for documents

Very easy and efficient.

Caytee Lee kept me up to date through the process of my refinancing. She came was very nice and kept her word from the get go.

Great communication throughout the whole process made for a smooth refinance process!

Overall was frustrating due largely to appraiser issues. At times felt like just a number. In the wnd things worked out.

Professional & knowledgeable. Stayed in contact & available for questions & answers. Good experience

Chris was outstanding!!!

Start to finish great service thanks so much

The process was quick and easy.

Chris was great to work with throughout the refinancing process. He was polite and professional and kept us well-informed of what was going on while we worked together. I highly recommend working with Chris for your home financing needs!

Bernadette was hands on and helped package everything correctly from the beginning. Portals were easy to use and upload documents and every time frame given by ICG was kept

Jason is very knowledgable and helped make the process of refinancing our home stress-free.

The communication could have been better. It was tough at time to get the status of where we were with the process.

…

Great follow up

Saved money on my mortgage, It took longer than expected( had to re-pull my credit score), but in the end it all worked

Patient and professional services. Thanks

.

Thanks

Took a really long time to finally close

Smooth transaction

It was frustrating to give the same information over and over again to different individuals within the same organization

Everything

Quick and efficient. Great job!

My wife and I had a fantastic experience with Charles and the team. Extremely capable and supportive, Charles helped us through the whole process with ease and a personal touch. We can’t thank him enough!

great experience!

Carter was a pleasure to do business and we will definitely use him for our future lending needs.

I was so lucky to meet the Mr. Anthony he’s amazing he did a great job I will definitely refer to all friends thank you appreciate it.

Steve was very accessible and answered all our questions and made the whole process so much easier.

Great communication skills.

Brian was courteous patient professional on point and it felt like he was on my side through this process there was no sales pressure in his manner very easy experience

The rate was excellent! The workers were kind & helpful. I would definitely recommend your service to my family & friends.

Great experience!

Charles was quick in responding to queries and though there were some hiccups at the end (not because of him) overall the process was pretty smooth and I got a great refinance rate. Highly recommend Charles!

Everything, timing, personality, AWAYS there when he was needed. I believe he went the extra mile to do his job.

Mike was patient and he address all of my questions and concerns.

Good communication was key for me.

Josh and his team worked hard at trying to meet our needs. The administrative process would be faster and more efficient if the company portal was used more.

Mr. Baughman was done to earth , very , very knowledgeable about home mortgage & refinancing plus I felt like he was just a nice person period came across as being honest, friendly courteous, & considerate in manner

On top of everything!

Aaron jumped in and expedited our closing due to an ill colleague.

Luke was very responsive and willing to help.

It was a great working experience with Casey Corn during the mortgage refinancing. He was professional and explained every process well. He is very good at corresponding. It was truly enjoyable experience.

Ryan was great to deal with on top of his game

Smooth easy process

Charles is very attentive and communicative. He definitely had my best interest in mind throughout the whole process.

Bob went above and beyond to give us the best quality service.

Very articulate, persistent, knowledgeable and caring

John worked with us closely to ensure all of our needs were met, was consistently available whenever we needed, and explained complicated things in easy to understand terms.

Excellent experience

Krikor was very informative about the process until the end. We were extremely impressed with getting a notary to assist us timely. Overall team was very pleasant and easy to work with. Thank you for a great customer service experience!!!

jason is very friendly and was able to answer my questions to my satisfaction

GREAT SERVICE AND RATES!

The communication, ease of platform and responsiveness to my questions all contributed to my great experience.

Requirements from the underwriter were the only issues. Shouldn't hold up the process as it did. Numours documents requested didn't even exist.

Randy was very easy to get ahold of and went out of the way to be helpful during the entire transaction.

Brian was always available and responsive From our initial contact and through the entire process, Our questions were always answered thoroughly and without delay. Brian made our process of refinancing a very positive and no stress effort.

David is personable and customer satisfaction driven. He goes beyond the average and is truly a committed professional. I would highly recommend him to my friends and family.

He was a very kind person and help me in every step .

b

The Covid-19 pandemic slowed things down, but the loan team was resilient and got me to closing. Thanks!!!!!!

Helpful and informative about the process and timeline. Kept me updated on the status throughout the whole process.

Communication was outstanding and helped us in a timely manner.

Bobbie has been easy to work with provided updates and status promptly , I have closed my refinance with Bobbie's help.

Devin was a pleasure to work with

David was very knowledgeable, patient and that made the process much easier for me to understand. I would definitely recommend him to a friend or someone looking for information or looking to refinance. He’s a hard worker and an asset to your team.

The job got done despite any number of impediments and setbacks. Ryan was very responsive, friendly, polite, considerate, and knowledgeable about the process and involved systems.

No thanks

Very clear explanation if I had any questions and stayed right on everything and communication with me, quickly processed and best experience I have ever had during this process

David did a great job with making it happen. Went over and beyond.

Teresa made everything very easy for me. We had no idea how the refinance process worked but Teresa made the whole thing easy and trouble free.

He was always available with any questions we had and made the process easy.

David Mazer made sure to keep me in the loop through out the refinancing process and was available to answer every question ask. This process was made seemingly effortless due to his hard work. I greatly appreciate it.

Thanks for all of the help!!

Caleb is super relaxed and courtesy. He is no pressure, profession, and extremely efficient.

We found Christopher to be professional, proactive prompt, and personable. His financial acumen serves his clients well, and we enjoyed working with him.

Knowledgeable and Professional. I already recommended him to one of my friend and my father. That tells my confidence on him that he will deliver. Thank you Prince!

David communicated with me every step of the way and always got back to me with any questions I had

Always kept me informed, up to date.

Matthew was awesome. He gave clear communication every step of the process!

Jennifer was fantastic to work with here, but the others.... it took 6 months plus to close this loan....totally ridiculous...

Dan was very encouraging and supportive during my refinance process. Information was relayed in a timely manner and all questions were answered promptly. Dan was great throughout each step!

Randy was great. But I heard nothing for two weeks and now returned my calls or email. Started feeling like I had got scammed. Wasn't until I called head office that things Picked up

.Good communication threw the entire process

Caytee was friendly, helpful, and attentive to our refinance needs.

Answered all my questions. Made the process seamless as possible. Provided me with a great outcome.

Communication from Bethany was great. Appreciate all her hard work.

Matt was so helpful, available, courteous, and always communicated with me as to the status of the loan process from beginning to end! He was extremely knowledgeable of the process which made everything very smooth!!! Ty

Dan was very encouraging and supportive during my refinance process. Information was relayed in a timely manner and all questions were answered promptly. Dan was great throughout each step!

Team work best of the best 👌👏💪

I appreciated the friendly service and closing on time.

David is great. The comunicación and service from David and his team was outstanding.

Drew and his team were super responsive and communicative.

Caytee was a very professional loan officer. Her service was outstanding!

Krikor is terrific to work with. Very responsive, knowledgeable and outstanding customer service. Highly recommend!

I was always kept in loop during the complete loan process.. also I got multiple option to chose in all cases .

Daniel always returned our calls, kept us abreast of all developments, and made us feel like we mattered.

Andrew was very responsive and attentive during the whole process.

Virginia Grant was an excellent communicator about my account with me. The poor rating was for the rest of the departments that dealt with my account. It took 13 weeks to get an Interest Rate Reduction Loan finalized.

We ABSOLUTELY love Chris! he was the ONLY one who could help us with our situation! He is the best!

No matter what problems we encountered, Jordan found a resolution.

Patricia walked me through the entire process and made sure I understood all the different aspects of the transaction. She is a valuable asset to your team and I can't say enough about how she made me feel like everything was always on track!!

He gave great advice. Answered all my questions , and got back to me in a timely manner

The only problem I had was the length of time to complete the transaction

Tina always picked up the phone and called me if I had any question.

Tonya did a great job! She stuck with us throughout, working through each of the steps along the way.

Always available answered all our questions, and had a lot of patience when explaining the refinance process. Thank you for a smooth process. Thanks YNIGO FAMILY

I closed on my refinance one week ago today, and my original mortgage loan has not been paid off as of this morning when I was told the latest it would fund would be last Friday.

The whole process took too long, shorten the process

George was always available for all my questions and was patient on answering them. Unlike the processing officer, he communicated to me constantly and helped me get through the process.

Smooth process with little work on my part.

Signing electronically

Chris was extremely helpful and patient throughout the entire refinance process. He made a foreign experience very pain-free and easy to understand.

Very professional staff and great communication throughout the process. Thank you !

Ryan and his team made the overall experience wonderful and took care of everything while keeping us informed every step of the way.

Great experience!

Jason and everyone in the team went out of their way to get the loan approved with great Rate and smooth transactions. And in timely manner. Thank you Everyone. Stan Y.

100%

Noah was very professional throughout my refinance process. It was wonderful working with him and I definitely recommend him to others. Thanks, Noah.

I have enjoyed the entire processing with the professional assistance & his pleasant personal attitude from Christopher Adnams. I will definitely refer business to Chris who is an asset of your company.

Good experience

Very Competitive and informative loan processor.

The experience was great, the communication was superb, the overall process was excellent. Matthew Ballmaier is a good gentleman, he answered my questions like in real-time.

I am disappointed with length of processing time(3 Months).

This was an easy friendly process. They helped us lock in the best rate. Thank you

John was able to explain to us the whole Refinance process. He walked us through the whole process step by step so there were no surprises along the way. He was very professional and always available whenever we had any questions.

Great communication, very knowledgeable. Very friendly

faster processing

Mr. Sassano was punctual. He was extremely polite and professional. He explained everything thoroughly. The communication process from beginning to end was easy.

Melanie was always very patient and understanding. She always completed her task in a timely manner. Her customer service was one of the best I have come in contact with her. She is an asset to your company.

Laura and team were so communicative. It took for everyever but they kept me informed

Great service!

Everything went smoothly and finished ahead of schedule.

Easy, friendly, good interest rate. All the people were clear about what was required, and the loan moved along smoothly.

Bethany was a great communicator. Every time we ran into an issue she was there to help.

He was very informative and helpful. He always kept me updated and informed with my loan process.

Matt took much of his time to explain the details of the loan. He always returned my phone calls in a reasonable time

Very polite and helpful

Alan was very easy to talk too. Still in the early stages of owning a house so Alan made sure i understood everything and answered all my questions .

Very experienced in loan processing and understanding, very supportive and patient. It was a pleasure doing business the company.

Constant communication and quick responses to questions.

Very patient, very knowledgeable, he never bothered me unnecessarily, and i swear to god i have never had a better experience talking with someone over the phone.

Thank you Rebecca for your help. Rebecca was very professional and helped me lock in a great rate.

I appreciated all the options that were available and everything was explained clearly

Dan, Toth was very professional. He resolved issues that came up with other ICG staff very quickly on my behalf

John was referred to me by a friend. He is a great guy, and I consider myself extremely fortunate to work with him. I will continue to refer him to anyone I know looking for a loan officer. He is the best one I have worked with.

ICG offered very competitive rates.

I always received a call or email back within 24 hours, usually within 1-2 hours. I enjoyed using the portal for electronic signing of documents and sending requested information.

The whole process was painless took a little longer than I expected but overall very good

The process was easy, especially for this busy working mom! Someone was always available to answer my questions and help guide me through to closing.

Noah was so informative and professional.

Kevin was amazing! He made things super easy, and explained things throughly. I highly recommend Kevin to anyone!

Went above and beyond!

You must have patient. It was a lot of process, demands you have to undergo. At last I was glad I’m a home owner. My goal was achieved that makes it great.

A+

Very good. Excellent

The process was a smooth experience, working withe Chris Reardon and Daniel Bennett as my loan processors was great. I only worked with Chris for a short spell but in that time he was very informative.

I was extremely happy because I don’t really have the time to do these things unless they are seamless and not exhausting. The process was smooth and painless. Glad I didn’t his and it also helped me in the long run.

Michael was extremely helpful and nice. Always got back to us right away whenever we had questions.

Very responsive. Smooth process. Great rate. Exactly what I was looking to accomplish.

N/A

The service was fine.

We worked with Joel Ventura on our refinance and he did a stellar job! We will definitely work with Joel again! Intercontinental Capital Group, Inc. is a great company.

Everything during the loan process!

Ms. Johnson was extremely professional and polite in answering all my questions (a lot) and concerns throughout the hole process and alleviating any worries I might of had. I have already recommend Shelly and ICG to a friend.

The whole process was very painless. Ryan and his team kept me well informed during the entire process.

Jeffry is a suburb professional person who truly cares for his client’s well being in every step of the process. He patiently explains each part of the process and makes sure that each part is understood. It has been my pleasure to work with him.

Cassi, was friendly, knowledgeable and professional. Due to the low interest rates, there was a VG lot of demand and the process was long. However, before I even thought to follow up, Cassi would reach out provide an update.

Great communication, took the time to explain things Thoroughly.

.

I

John Paden went above and beyond to ensure my refinance went smoothly! John’s professionalism and superior customer service enabled a pleasant experience. I would definitely recommend John Paden!

Steve always got back quickly when I had questions

When I voiced my concerns, Nick interceded in a lot of the communication gaps for me.

Every step was explained....every question was answered. Process did seem slow but they had a very heavy work load with lots of refinancing going on!

On time Enjoyed working with Karen

Brian was very knowledgeable and answered all of our questions and had amazing customer service.

Ryan was knowledgeable, responsive and available.

Karen made the process smooth and easy.

Thanks Alex for getting us refinance through ICG. I would definitely recommend you in my circle.My best wishes to you.

The service

Paul Yagual was very helpful and always responsive.

Kept me informed entire process

Overall, the experience was really good. Andrew answered all of my questions and kept me in the loop regarding any changes.

Matthew Lesley made is great!! So helpful and always available whenever I had any questions!

I am writing for my husband, who died less than a week ago. Your swiftness in setting a closing was crucial to completing the closing.

Jay is very friendly and great in explaining details. He is helpful and spends time to the clients. He found the best option on my refinancing process compared to other agents I spoke with. I am really happy to work with him!

Very easy to talk with. Knowledgeable. Personable.

keep up the good work

She gave advice that informed me of what to expect.

working with tamara made this long process barable she was very helpfull and allways easy TO REACH

thanks for everything Clay!

Chris made the whole experience of purchasing a house painless for first time buyers. He is very personable and does an excellent job of explaining everything in detail.

A little weird at first being this isn’t my first refinance mortgage that I’ve done but my first that I did without ever leaving my house. All went well so kudos to Rich and the rest of his team. I would recommend them.

Good communication with client, and fast respond. Will refer to mu friends.

Erik is very personable and provides a genuine interest in his clients. I appreciate his enthusiasm and customer care through the loan process!

It was a lengthy process but I know that was due to the amount of folks refinancing right now. The team did a great job communicating with me. And it got done the week they said it would. Greatly appreciative.

Great experience working with Stacy.

Carol kept in touch every step of the way and gave good advise.

Harry was very helpful and communicated the process.

Thank you all

I had some concerns. William got back to me right away and gave me the anwsers i needed to hear. He was super helpful and just very nice. I actually enjoyed our convos. It was a pleasure. Big thanks to him.

First time buying a home, Carlos was always available to answer questions and keep me on track to close.

Volodymyr is a great man and a reliable professional to work with. I will recommend him to anybody.

Not sure.

Devin was super fast, thorough, and friendly with all of our communication

Roberto was very informative during the process. In fact, when my file was forwarded to processing / Closing, and I was not receiving any contact, I reached out to Roberto for help and resolved the issue immediately. Great employee.

The amount of time was excessive. Multiple credit score requests.

Alann was great to work with, always gave clear information and was responsive with communication.

Advised me well, listened to my requests, locked in a low rate for me

Timely responses to questions.

Quick response to my calls and good information about some issues

Easy, I loved the portal.

Alan was great to work with through the entire loan process! I would recommend using Alan to process mortgage refinancing to any one who is looking to do so.

Ryan was super responsive

She did exelent job great

Very smooth process and would definitely recommend to anyone looking to refinance.

Great loan officer to see the loans through. Other issues out of her control caused problems, but she was great to keep me up to date. Recommend her!

His professionalism and knowledge

Chris was helpful, available, reliable and answered all questions. we felt we could trust him.

Caytee, was very helpful while helping us refinance. She would always call us when we had questions. Thank you!

Pretty quick for happening during the pandemic!

Amazing and thereevery step of the way whenever i needed

Very professional

Brice was very hands on. Great guy.

David was personable and very accessible.

Matthew made my refi process so easy. He was always available with any questions, very helpful & very professional. Letitia F.

It took too long, started in November, closed in April.

My experience with Ryan was a positive one. He seems open, honest and sincere. Not a bull-shitter which I liked.

Constant and clear communication; we always had a point of contact for questions and were kept informed of the entire process, along with estimated timelines.

Refinancing our home was such a straight forward process. Krikor always available to answer questions. He was always very pleasant and informative.

I cannot say enough good things about Amber, pleasant, professional and attentive to all the details!

Amber-Lynn always repplied on time, found adjusted solution to my needs with transparency and effectiviness.

Caytee help make the process quick and easy

The process was slow most likely a result of Covid. Four months

We greatly appreciated how quickly we received responses and felt like everything was explained easily. Thanks so much for a smooth refi!

Will was willing and able to address my concerns at all hours, including through his personal text number. I appreciated his support and guidance during a stressful process.

Brandon was very easy to work with and very accessible via email and phone. He walked us through every step of the process

Peter was quick to answer any questions we had.

Amount of time to get the loan processed was long.

Great customer service and took the time to explain items I had questions about. He and his coworkers made everything go very smoothly.

Tina was always there to answer questions or review items needing to get completed. Whether by phone or email she was very responsive. Everyone on her team was which made it easier to do business with them.

George took his time to ensure we chose the right loan product for our needs. Everyone at the ICG team delivered a transaction was quick and efficient, all the way to the signing at our kitchen table.

Matthew was very informative about the process. Always kept us up to date when the progress of the loan. Very polite as well.

👍👍👍👍👍

Jeffrey was outstanding in his communication with us as well as his calm when we experienced a slight hiccup within our process. I will most definitely refer him to my friends seeking to refinance!

Both Ryan and Julianna were able to answer all my questions and were available when I needed them. It was a pleasure to work with them and they should be rewarded in some way because they went above and beyond.

The entire process was seamless from start to finish. We felt very informed throughout the entire process. Lower than expected interest rate too! We enjoyed working with Drew and his team!

Drew Stancill was very helpful throughout the entire process and held our hand through our refinance. I'm thankful for his guidance and expertise! Laura

David is highly available and provides great service. Unfortunate the process it self got delayed due to reasons beyond his control.

Was always available to us if he didn’t have an answer he got one quickly real good guy

Aaron is knowledgeable and keeps you updated throughout the process.

I was a first time home buyer and I did have alot of questions in which were answered very quickly. After I understood everything, the process went very smoothly.

Great overall refinance process!

Alicia was great. The front part of the process was smooth and seamless. As I was passed to next point of contact after her, things took a bit of a tumble. Communication was poor.

The process was smooth. She made everything easy and made us feel comfortable.

Joe got me a great rate and answered all my questions

Everything went quick and smoothly.

Everything was smooth. The one and only problem I had was that I was advised that I would pay nothing out of pocket, then I get slammed with a $250+ closing cost bill. This shouldn’t be something kept from customers.

Mike was very responsive clear in his explanations a pleasure to work with

Easy communication I could always get in touch with Devin when I had questions and she was very fast to respond to my calls and texts

Mr Ewing, provided great service but the management made the process very frustrating and difficult to complete the refinancing in a timely manner.

Professional and prompt . Made the process easy.

Matthew Lesley handled my refinance and he was awesome! He made what I thought was going to be a stressful process super easy. He was there every step of the way to answer any questions I had. I would definitely recommend him to friends and family.

What would have made this question get a "great" response, is if the entire process moved along at a faster pace.

Tonya was extremely helpful and quick with her correspondence with me. I'm very likely to refer her to my other home buying friends.

Very timely with all communications

Was quick and easy.

Alan did a great job of keeping us informed on what was going on, step by step.

Lisa was able to answer all my question and keep me updated with the processing of my loan.

Krikor made it so easy to refinance our mortgage and provided us with the right guidance throughout the process. We enjoyed working with him and would highly recommend him.

Aaron was very accessible to us throughout our loan process and we were very pleased with the results!!

It was a great experience working with Devin. She was excellent during the whole process.

Loan documents had two different spellings of wife’s name, then notary forgot some of the loan documents. This caused the notary to have to visit three separate times.

Jordan was quick to respond and patient with explanations. Thank you for all your help

Bethany was on it and kept me well-informed of everything that was going on great job

To ya and Luis were great to work with! Very available for any questions I had and worked all hours of the day to try and close my loan! I would not hesitate at all to use them again! Thank you so much for all your hard work!

Ryan was great.

Carter was very responsive and helpful. It was a quick and smooth transaction.

Karen was very attentive and responsive to any questions. I would highly recommend her and her team.

My experienced with Intercontinental CapitalGroup was grate! The staffs was very informative about every things I needed. Wonderful teamwork, you make my dream came true getting my own home! Thank you.⭐️⭐️⭐️⭐️⭐️

John Giger is the best agent.

Caytee is great! Very professional and friendly. Whenever I had a question she was there to help, very responsive. I highly recommend her!

Sean was a pleasure to work with, he was very responsive. I would definitely recommend and do business with Sean again.

Communication. Was always given with a way I could understand it. All questions was answered in intelligently. He is a great person to know.

Casey Corn was very attentive and kept us in the loop during the entire process. We were very pleased with the refinance . I already have recommended him to several family members and he ended up refinancing my mothers mortgage too.

David’s communication with us was great he would always keep us in the loop of what was going on and would explain it in terms we could understand. We greatly appreciate all the help we got. Thank you!

fernando and his team help me throughout the process and made sure it was a very smooth transaction

Thomas was good. He came in at the end of the process. Before Thomas communication was not great. I think my original loan officer must have left the company.

Seemless and extremely easy process. Dalen was quick to respond to our questions and was very thorough and explained everything to us.

Everything was very convenient

Every contact was returned almost immediately. Every question answered. Every person I had contact with was kind, attentive and pleasant to work with. Thank you all!!!!

Great experience and people are easy to work with.

No problem.

Drew worked with us for months during a pandemic. What else do you need to know? 🙂

Excellent communication, very simple process, and very informative

Great communication and timely responses. The most pleasant REFI experience I have ever had.

The communication

John went above and beyond to help us

Casey was amazing with responding back to all our questions in a very short period of time and walking us through the process step-by-step. He even called to follow-up after our loan closed!!! Great experience.

Great service! Casey Corn was a pleasure to work with, very responsive and explained process to us so we felt comfortable and lets not forget he helped us save a lot of money!!

Casey Corn was a pleasure to work with his constant communication was awesome and he made this process very easy. Closing was on time and everything we discussed was accurate.

Casey was Professional, respectful, courteous, knowledgeable, insightful, and very pleasant to work with to complete our mortgage financial needs. He also made certain that the VA mortgage advantages were applied. Many thanks

Casey Corn was a pleasure to work with. He communicated with us at our convenience. He kept us up-to-date at each step of the process. We would highly recommend Casey to anyone needing a home loan.

This is the second time Jason's been able to help me. Always up front, very thorough and communicates throughout the entire process. Jason is the guy to go to.

The knowledge that I received in the processes because it was my first time refinancing before.

Sean was very helpful during the process and kept me posted throughout.

Hunter Shreves is great to work with. He answered my text right away. Very satisfied.

Paul

My experience with James Garret was very good and professional.

Helpful & informative. Communication A+

Effortless on my part, the entire team was at my disposal. They make me feel like I was the only client in town, which is a beautiful thing.

Brandt is not only a great communicator but he also takes the initiative to research those issues that are important to his clients. My inquiries were always handled promptly and professionally.

Daniel was easy to work with and very informative. He made what could have been a stressful process very smooth. Daniel was highly professional and we would and already have recommended his services to our friends and family.

My first mortgage person left her job half way Through the process. Jarad picked it up and completed the job as a professional!!

Aaron's team worked well together to get our loan pushed thru despite being 3 time zones away and 100% virtual. Thanks Aaron!

Nick delivered on his promises. Very smooth and efficient process. Very satisfied with ICG.

He was cool guy he helped finish the process

The process was easy, he answer all our questions and eased any concerns during the refinance. He was easy to get in touch with and really cared about our refinance situation. I have recommended him to my brother and he continues to impress.

Casey was on top of things at every step. He checked in frequently to let me know loan process status and items that required my input. He answered all of my questions on the closing documents and made the entire process a pleasure instead of a chore.

The entire process was fast and painless. The online portal mapped out each step and saved a lot of time. Our loan officer Casey Corn was always responsive and very helpful.

Thank You Casey Corn for all your time and energy in out refinance, Your effort was excellent and made the process smooth. Excellent communication and Thanks Again.

Casey was very professional to work with and was great with communicating throughout the process. I would definitely do business with him again and would recommend him to anyone looking for a loan officer.

Matthew Lesley was my loan officer for my mortgage refi. He made the process so easy, was always available to answer all my questions & was very professional. I highly recommend using Matthew for all of your mortgage needs.

Casey took care of everything I needed...even if it was not his direct job. Doesn't get any better than that. Better keep him around for a looooong while!

Casey made the entire process very easy. He was very responsive when I had any questions about the process. I would definitely recommend Casey for your mortgage needs.

Passing along the positive experience we had during our re-fi with Drew Stancill. Very easy... low stress... quick to close! Highly recommend working w/ Drew.

The entire process was good. It did take lots of paper work but once all the requirements were completed it was very simple to close. I like the fact that I didn’t have to go sign papers anywhere. All the paperwork was signed in my house.

Very good service overall. James was up front about what he could offer and everything he told me was 100% accurate.

Matt and team were thorough, answered all my questions and I was able to close on time. It was a pleasure working with them.

Everyone was very informative and friendly from beginning to end. Very comfortable experience!

Great guy to work with great people skills

The refinance process was fast. I had one delay but it wasn't related to The Loan processing team. My area was declared a natural disaster and i need to have my home inspected.

Bailey Harris was on point always there for me!!

Dennis did an excellent job of communicating throughout the loan process. He is a great guy that made obtaining and closing my loan easy. If I ever had any questions Dennis provided me with thorough explanations.

just his help to get this done

Through the lengthy process of refinancing, David Anderson of Intercontinental Capital Group was there every step of the way to answer questions that we had, in an easy to understand way. Very professional! The whole experience was a good one!

Rick was very friendly, and was always there to answer any and all questions.

Carlos was so pleasant to work with. He guided us every step of the way and was very knowledgeable. He worked very hard for us to get our loan on time and was always following up. We appreciate everything he did for us.

x

Everything was great! Steven is a true professional! He kept me up to date on my loan and he made everything so easy! Thank you , Steven!

Mr. Casey Corn was great to work with!! He explained the process in detail and would check in with us all of the time. He was very friendly and couldn’t have asked for a better loan officer to work with. Awesome experience!!!!

Casey Corn with Intercontinental Lending group were easy to work with. The process from application was easy and uncomplicated. We were kept updated with progress and necessary documentation needed.

Worked with Drew Stancill and he made our home buying experience very simple. Was in constant communication every step of the way. He took away a lot of stress that comes with buying our first home by making everything very simple

My husband an I were very satisfied with Drew an his professionalism. We would recommend him to friends and family. Looking forward to working with him in the future

Drew Stancill did a great job on my refinance! I was very happy with his service and professionalism. I would recommend him to friends and family. Thank you!

Everything went very smoothly.

Devin answered all question and made sure the refinance experience was a good one

John went above and beyond to get this done for us. We appreciated his clear and transparent communication along the way. We'd recommend John to our friends and family.

All the numbers came out correct.

It take too long, beside that everything great.

He has great customer service.

Sara was always available to answer questions and deal with any problems that came up.

Highly responsive team, good communicators!

Mr. Gore was very responsive and always returned my phone call/email. I was very pleased with having Mr. Gore as my loan processor.

Everything worked out, took longer than expected, but eventually the loan came thru. With no problems or changes. Thank you

NA

NA

He was very knowledgeable in of the entire process and promptly responded to questions. Great work ethic.

It was a pleasure working with Drew.

.

Ms. Lee put the time and effort in to get me what she promised me. I’m happy with the overall result. Thank you!

Shelly was very friendly and professional. Such a great experience to go through my refinance with. I would recommend her to everyone I know who is looking to refinance. Thank you so much for the opportunity to do business with you.

Jason was on top of my loan and very helpful.

Thank you, Alex! It was a pleasure to work with you. Excellent service and excellent rate!

thanks

I had a lot of questions about the loan details. When I emailed Krikor with the questions even though is was in the late in the evening he took the time to call me and answer all my questions.

G.O.A.T

Very helpful, always available.

Responsive and informed

My experience with Kyle was great but the process in which it took this loan to go through, in my opinion, was dragged-out. I’ve had better experiences with other companies.

It's was ok only more comucation between the team

.

They made it very convenient to complete the process during the COVID-19 pandemic. There were no surprise changes when things were finalized and rates were extremely competitive.

The entire process was just amazing

Our experience with Brennen pehrson was great! The process was smooth and he was always quick to answer any questions. We have never had a loan go so smooth before. I would recommend him to anyone.

David is easy to talk to and articulate. He is a wealth of experience.

Very responsive and a overall smooth transition.

Communication was great! Thank you, again for helping us.

He was available all the time.

very professional...I highly recommend them to anyone that needs their services. thanks for helping me with everything I needed. thank you very much.

David constantly made me feel he had our best interests in the forefront at all times. He responded to all of questions and requests immediately and he resolved every issue quickly.

Great experience working with Luke and his team. Very professional the way they conduct business.

Great service , I appreciate it greatly.

Nicholas is very responsive with all the information we need. He helped us from the start to finish of our refi.

Krikor was personable and patient. He seems transparent and gave me what I felt was honest advice. He also helped streamline things when I wasn’t having luck with the closing processors. And he was always accessible!

brian is so helpful, patient and really knows his stuff. he hung in there with me and helped me in every way. i give him the highest recommendation. the company is lucky to have him.