Get the Home
you Deserve
Veterans Community Home Loans, a division of
Intercontinental Capital Group, has a mission to
help Veterans get the home of their dreams.


Top 25 VA Lender
VA IRRRL Loans Nationwide

4.8 out of 5
Average Customer Satisfaction

6,000+
Total Customer Reviews

THE CLEAR CHOICE FOR VETERANS AND THEIR FAMILIES
As a military veteran you are used to fighting hard. That should not be the case when it comes to homeownership. Veterans Community Home Loans is here to fight for you to ensure that you get the best loan in the industry.
Whatever branch of the military you have served in, Veterans Community Home Loans is here for you. We are here to support all former members of the military – who were honorably discharged or discharged medically – with the vital lifeline of getting a home loan. We also specialize in helping the surviving spouses of service members who were injured in combat.
It’s not always easy for our veterans to find somewhere to live, and it shouldn’t be that way. Our founders decided to change this when they founded Veterans Community Home Loans in 2014. Since then, our team has transformed the lives of veterans and their families from all over the United States. There is nobody that approaches the VA loan industry quite like we do.
We can help you find out more about your benefits and how to apply for a VA home loan. We have financial advisors on our team with years of experience who can provide you with accurate information that is relevant to your unique situation.
GET THE LOAN DESIGNED FOR YOU
VA Loans (backed by the U.S. Department of Veterans Affairs) are only available to those
who have served our country and certain military spouses- it’s a great option if you qualify.
And, fellow Veterans are on board to help you!
Who Can Qualify?
- Veterans
- Active Duty Personnel
- Surviving Spouses of Persons Who Were Killed in the Line of Duty or as a Result of a Service-Connected Disability or Injury
- Certain National Guard Members and Reservists
- Certain Spouses of Active Duty Personnel
- Certain Other Qualified Member of the U.S. Military
- Learn more from Benefits.va.gov
Hear From Veterans We’ve Served
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5.0
Communicative, friendly, knowledgeable, professional, and transparent.
Jacob Rios
-
5.0
David was very personal able, yet professional at the same time. Additionally, he went the extra mile in getting important matters addressed, especially during the closing process.
Michael A Kitzman
-
5.0
Jason is very responsive and was willing to assist us with everything. He updated us with the process as we proceeded and provided timely information. It was a pleasure to work with him. Carlos Gonzalez
Carlos Anthony Gonzalez
-
5.0
Mr Donahue became a friend. Kept us informed of the whole process and helped us search for the items we needed.
Larry Skuzie
-
5.0
Dan is a pleasure to work with. His top notch communication, flexible thinking and diligent work ethic makes him a stand out in his industry. I would utilize Dan for any lending needs over and over.
James E Brown Jr
-
5.0
Karen buck and Jodi McPherson made my refi possible. They were highly responsive to my inquiries.
Edgar Villafuerte
-
5.0
Quickly answered all questions and provided updates
Jacob M Luquin
-
5.0
None
William Kenneth Hartman JR
-
4.9
Bobbie made himself readily available to answer any questions throughout the entire process. He was very knowledgeable on the mortgage process, and was supportive and accommodating through each stage
Wilmer Cerda
-
4.9
communication and speed
Stephen M White
-
5.0
Quick communication and great organization.
Michael Jay Edwards
-
5.0
Rick was always available to answer any of my questions. He was very professional. I would definitely use him again, if I need to refinance.
Iris Beverly Johnson
-
5.0
I really like the modeling Casey did at the beginning to show, over time, how much I would save with the re finance. He was a super nice guy to work with. I was disappointed at how long it took to close, which wasn’t Casey’s fault.
Jill S Broersma Olson
-
5.0
Responsiveness and providing pertinent information whenever I have inquiries.
Carlos Dela Cruz Jr
-
5.0
Brian did a wonderful job explaining the process and communicated with us every step of the way.
Antonio Jermon Jones
-
5.0
Frank Romano Jr.
-
4.9
We kept having to sign new papers, closing date kept changing, signing forms multiple times, signing forme fore one rate then making a mistake and having us sign forms for a higher rate.
Kenneth M. Hartmann
-
4.4
Rebecca was good and accurate at providing information. The updates could have been more frequent and informative. This may not have totally been.under her control.
Francis Jasionowicz
-
5.0
Debra responded to all of my questions very quickly through email.
Regis Raymond Reddinger
-
5.0
Very professional to guide a customer going through every steps. Extremely friendly personnel with a customer
Shang Hung Liu
-
4.1
.
Michelle Smith
-
4.4
Even though we were delayed in closing because of the volume of people trying to refinance we still kept our same rate. Everything went smoothly and we closed two weeks later than expected.
David R. Emerson
-
5.0
Service.
Robert F. Lyon
-
5.0
Very easy to communicate with, kept me up to speed on what was going on. Always answered my questions and got back to me in a timely manner.
TIMOTHY GALLICK
-
4.8
Luke is amazing!!!! Very personable, looked for options for our specific needs and VERY responsive and stayed on top of things!! HIGHLY recommend!!!
Lisa L. Schaefer
-
5.0
Greg made the entire process simple and answered all of my questions. Thank you.
Aldijana Sison
-
4.6
Dan provided all the pertinent information and explained to my satisfaction whenever I had any question about it.
Thomas C Hwang
-
5.0
David was easy to work with and helped make our refinance process go so smooth!
Brandon Carl Loftis Williams
-
5.0
Good service
Bruce C Lebrun
-
5.0
Dealing with people who knows what really knows to what their doing!!! 😊
Elizabeth A Nunez Rodriguez
-
5.0
Jacqueline was pleasant to work with. She is professional, knowledgeable, and helpful. Prompt in her response to our questions questions and concerns. Always accessible.
Michael Nasri Batarseh
-
4.1
No Comments
Harold Gippe
-
4.0
Additional communication channel other than email (phone call, texting or messenger reminder) to prevent clients miss the important email would be be really helpful.
Eugene R Nay
-
5.0
100% professional.
ROBERT H DEWBERRY
-
4.1
Schedule conflicts were a serious issue on my families end and Charles and his team were extremely helpful and patient and made sure everything was done.
Harold M Nelson Sr
-
4.6
Requested too many documents. Had to resubmit documents they already had. The whole process took around a year which caused me to have to update some documents.
Stanley Miller
-
4.1
Laurie Ahlman
-
5.0
Friendly, Good communication, executed the loan in a timely fashion
Christine Poggioli
-
4.3
.
Tina Worth
-
5.0
Good communication, good service
Richard Morgenstern
-
5.0
Thanks to Bill and his staff we are the proud owners of a brand new home. We are both in our 60's and this is the first and last home for both of us. You guys made it all possible. We thank you from the bottom of our hearts.
Patricia Polz
-
5.0
Staying updated
Wilborn Sargent Jr
-
5.0
Devin did such a great job, I’m having her help me with my second home!
Gabriel A. Garcia
-
4.9
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Christopher A. Ros
-
5.0
Overall the experience was pleasant. Took a little longer than expected but that was ok on a refi. Ryan was tentative and responded quickly to all my questions. The signing process was also smooth.
Andrew Driggars
-
5.0
Rick made the refi process very smooth. Closed a little later than I expected, but it seemed the bottleneck was volume related..... Thank you Rick for all you did to get me a great interest rate!
Charles Oltman
-
5.0
Kindra was very informative. She answered any questions that I had and took the time to ensure I understood any items that were of concern to me.
Diarlo V Mcclarty
-
4.6
Team was great and stayed on top my loan processing. Always answered all my questions professionally and effectively.
Parul S. Patel
-
5.0
Greg kept me informed throughout the process and always quickly replied to any questions I had. He was a pleasure to work with and made sure I had a solid understanding of the process from the beginning to end. He knows his job at a high level.
Michael Drew
-
4.9
Kevin and the closing team took all the anxiety out of the process by making themselves readily available, even after hours, which is huge during the latter stages. I appreciate Kevin's candor and professionalism.
Stephen L Furr
-
5.0
Both Ray and Jodi were so good to work with. They made the process easy.
Ana Teresita Lee
-
5.0
Aaron is awesome guy to work with. response on time and have everything clearly explained. His rate is also unbeatable
Guojun Yu
-
5.0
Laura was extremely responsive and timely. Even after the loan had moved on to other areas she continued to assist as the process slowed to a crawl. Laura however was always quick and accurate in her responses.
Jerry M. Winkle
-
4.9
Got the job done..
Jonathan D Price Sr
-
5.0
Fast return call times! honest and thorough with the process.
Norman E Drapeau
-
5.0
Jordan did a great job navigating us through the refinance process. We look forward to working with him again in the future and highly recommend him.
Hao Cheng
-
4.4
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Ryan Alan Kimball
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5.0
Mat is very responsive, and he will make sure you understand everything; and most importantly, he will give you the best rate you can ever get.
Rainier Jan Reotan
-
5.0
I appreciate that communication and transparency about the entire process was a priority. Any delays were addressed with me in a timely manner. Russ and the team were professional, diligent and knowledgeable!!
LISETTE VARALDE
-
5.0
Caytee was very friendly and helpful and we felt completely confident with the entire process. Other than a lengthier closing than we expected, we're happy we chose Intercontinental to work with.
Glenda A Ruiz
-
4.8
Justin and his team were personally invested in the process. Thank you for you hard work.
Jeffrey A Anderer
-
5.0
Austin was great. He explained my options and walked me through everything. Any questions I had he responded to quickly and helped answer them in a clear way. I would use Austin and ICG again in the future.
Jonathan D Krummenacher
-
5.0
The entire process was easy and the communication was excellent!!!
Tiarra Elmore
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4.9
Brendan is an excellent loan processor! Very knowledgeable, always kept me informed Android able to address any concerns I had promptly.
Marcus D. Brown
-
5.0
Delays due to my orig loan advisor quitting.
Gregory Somers
-
5.0
Prompt responses to queries, and a pretty streamlined service.
Karl O Kaehn
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5.0
Tina was was very professional, personable, friendly informative and made the process very easy.
Pamela F Kudna
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5.0
Smooth process with Steve and all the other workers I was involved with. Easy communication. Fast responses.
Ryan C. Anderson
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4.1
All Online
Scott Waterfall
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5.0
Tonya was great to work with - always willing to hop on the phone and was flexible to work with my schedule. I was so impressed that I referred two other friends to her before we even closed!
Ethan Olson
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5.0
Nick was informative, great communication and was quick with his responses and follow up. Thank you Nick!
Kiara Munir
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5.0
A lot of experience and one treats it like a friend ,and anytime you need help His there
Isaul DeJesus Reyes
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5.0
Jason has been such a great mortgage Broker that works good the Veterans and he really help them and I referred him to my mother and he's working with her on her mortgage
Charles Carter Jr
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5.0
N/A
James J. Halleran Jr.
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5.0
Daniel and his staff were responsive, professional and very pleasant to work with. I will recommend them to friends and family.
Ralph P. Bird
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3.3
It took much too long to process this loan. But in all fairness, I do not blame Daniel. I think the bank was the holdup.
Patricia R Tanner
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5.0
Daniel killed it! Excellent service. He was attentive, informative, and followed up consistently.
Mark Philip Whelan
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5.0
I like everything about her she is very profesional, she answered ever question we asked, she always there for us when we had questions, thank you very much for the work you do, and I’m looking forward to working with you in future projects
Alex G. Zelaya Bonilla
-
5.0
Timely response. Anytime I had a question, he followed up immediately and or within 24 hours.
Ashley G. Walters
-
5.0
Stacy's persistence enabled me to get a loan at a great rate. She always responded to my questions and concerns. I would highly recommend Stacy as a kind, professional loan representative!
James P. Dothard
-
5.0
Honest and reliable. If I could hire her to work only for me, I would.
Robert E Sutherland
-
5.0
Muy amable y se preocupa por los intereses de sus clientes altamente recomenda ojalá uviera más personas como ella Muchas gracias por su ayuda
Marta Elena Flores Velasquez
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5.0
The honesty and getting the job well done!
Rolando Mejia
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5.0
Aaron was attentive, proactive and persistent - thank you!
Suzanne M Deschamps
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5.0
Great responses to questions and very helpful in walking us through the process.
Scott Shumar
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5.0
Very friendly, informative and responded quickly to all of my questions.
Amanda Bond
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4.0
Mr. Castellano provided excellent service. He was the only one to respond to emails and call immediately. He provided information requested by us within minutes . Thanks to his communication with us we remain with your bank and went to closing .
Emilia B. Petroff
-
5.0
Excellent communication.
Matthew M Kelley
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4.6
She made sure the loan details were correct. Mainly those entailed no escrow and the fees.
Andrew Prouty
-
5.0
Caytee Lee
Nelson L Reynoso
-
5.0
Streamlined process even through the holidays. This is my second time going through a refinance process and it was definitely more enjoyable.
Marco Garcia Jr.
-
4.9
Great interest rate and excellent communication.
John E Wrigley
-
5.0
Michael Viores was great to work with. He was professional, pleasant, and answerd all of my questions. I would work with him anytime.
Israel Roseburr
-
4.5
The process was easy and David answered all emails very quickly.
Michael A Mitchell
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5.0
Mr. Hernandez was very professional. He kept us informed throughout the loan process.
Jose E. Sastre Jr
-
4.4
The loan process took way to long other loans I’ve had closed much faster she was very helpful in advice though my only complaint is the process took way to long
Jason B Schommer
-
5.0
It was a pleasure to work with John from the beginning to the end. Whenever we had a concern or question, John had immediately responded and answered our questions and addressed our concerns professionally.
Hikmet Erdogan
-
4.6
christina still
Ray E Elliss
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4.8
Nicole was wonderful and always communicated wonderfully. I leaned on her more than her position required because the closing side wasn't very communicative.
Courtney Heydenburk
-
5.0
Andrew and especially Luke Hetrick are great to work with. Luke explained the entire loan process and was communicating with me all long until the closing is done. Great team and great company to work with.
Venkata Malladi
-
5.0
It's our pleasure to work with Arnold and his team on the refinance our house. thank you very much Arnold for the help.
Senthil Raman
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3.9
Getting more accurate numbers at the beginning. The numbers at the end were completely different especially regarding closing cost. And the amount I was suppose to receive. Wasn’t happy about that.
Ronald J Howley
-
5.0
Great feedback and communication. You knew what to expect and Chelsea kept you informed.
Philippe Marsan
-
5.0
Very professional and great attention to detail. Worked diligently to ensure best rate and loan.
William P Dora
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4.8
Alexis and her team made it happen when other lenders failed.. Thanx Alexis!!
Angie C Bailey
-
5.0
The Attention to handling our case he was Always very Prompt Answering. Question s spoke with Clarity. Expedited anything that we Needed.
Vanessa T. Gray
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5.0
Kevin was very personable, communicated often, and answered my questions. He also ensured I understood the benefits of refinancing with a lower interest rate.
Leland Joseph White
-
5.0
Very pleasant to deal with, very informative and knowledgeable always available
Richard E Rau
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5.0
The accuracy in witch Mr.Jackson has can not ever go unnotice.
George R. Gray
-
4.9
Easy process and very smooth
Roger Wise
-
3.5
Daniel did great but the process was horrible.
Rick Jason Huard
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5.0
Everything went perfectly! He was always reachable, even evenings and weekends!
Edwin Dills
-
4.9
Great guy, easy refi.
Maria Do Rocio Amaro Da Luz
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4.6
Responsiveness and clear communication
Anne Marie Maloney
-
4.4
The process was fast and easy.
Martin J Castaldo
-
5.0
Everything went smoothly. Great communication.
Daniel Hepworth
-
4.9
Excellent communication. We always knew where we were in the loan process.
Jack Vincent Rutz
-
5.0
Supported our refinance application all the way to closing.
Iordan T. Bourilkov
-
4.9
Easy to talk to agent to resolve my questions
Maziar Amirkiai
-
5.0
Carlos is a constant communicator. He is very knowledgeable about mortgages. Carlos delivers what he promises!
Charles E. Gleeson II
-
5.0
Professional, friendly, quick response to emails
Daniel Dean Roland
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5.0
The expertise,professionalism and attention given in detail was way better than expected ! I would seek his service again, if need be.
Melvin E Balla Sr
-
4.9
Michael was responsive to my calls and gave us a realistic scenario from day one which was very much appreciated
Melissa Mauro
-
4.1
Good communication!! And my loan was not the easiest to close
Frank Acchione
-
5.0
Great service, answered all my questions quickly. Overall very satisfied with my experience.
Oscar Maldonado
-
5.0
Logan Eli Noll
-
5.0
Stacie, you're amazing, patience, compassion, understanding always here for any time. Today's I should thank her for every thing, she's done for my family.
Pierre Thegeniste
-
5.0
Noah explains the process. Noah provides support through entire process Noah returns calls and e-mails on all occasions and in a very timely manner Noah works tirelessly on behalf of his client and customer to achieve best rates
Sean O' Leary
-
5.0
Laura is an experienced and cooperative loan officer, who helped us in every step of refinancing process. She was able to get us good rates and I would definitely recommend her.
Kuldip Madnani
-
5.0
Great professional service.
Michael Braswell Roberts
-
5.0
Everything went smoothly, I got a great rate. Going to save a lot of money on my house payment I can put to other uses thanks to my new loan.
Eben L Calhoun
-
4.9
I enjoyed working with Brandon Muchmore
James Ellis Cushion Sr
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4.8
Form the time I first spoke to Jonathan to the time we closed it took way too long. The process started in late September early October and we did not closed until the beginning of January.
Marcos V Lora
-
5.0
Shelly and ICG team were very helpful through the whole process, making a dedicated effort to ensure we had a clear understanding of the terms and all the required steps. Thank You
John E Westphal
-
5.0
Mats customer service
Sean N Juman
-
5.0
Excellent service and I highly recommend using their services.
Oscar C Russell
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5.0
Luke was very professional. He answered all my questions and responded to all my calls and email in a timely matter. He was great to work with on this.
Randy Heisner
-
4.9
It was our first home, we didn’t know what to expect, He was communicated with us on what we need to do.
Sophonie Brice
-
4.8
Casey was very patient and prompt in communication. I would certainly recommend him to anyone who is looking to refinance
Khurshed A Katki
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5.0
Consistent communication, knowledgeable, helpful, and understanding.
Brent A Aquiatan Sabarre
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4.0
Took almost 3 months to complete, with high credit rating should have been done quicker,sent same paper work multiple times. Over promised and under delivered.
Paul W Moskes
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5.0
Nathan Godwin was very patient with me at times, I have a had time navigating my own computer and he was patient to give me tips on how and what I should do. Thank you very much for your patience.
Alice Y. Yeo
-
4.9
Easy communication
Bradley Joseph Boyle
-
5.0
Hunter was always quick with responses and follow up,
Arthur R Schilling
-
5.0
Everything was great.
Robert Louis Mann
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5.0
Very knowledgeable, efficient, friendly/courteous, easy to talk/deal with and always felt comfortable with the advise he gave us. We have dealt with Mark Roulette before so when we considered refinancing again, Mark was our first choice!
Shari Birchfield
-
3.9
Kept me informed and had good rates.
Timothy D Weishahn
-
5.0
Simple, to the point, answered my questions at all hours.
Roger Craig
-
4.3
Fast and friendly
Andrew Guajardo
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5.0
He was always helpful. He returned phone call quickly. He explained everything when needed
Vincenzo Cottone
-
4.8
Kristina was very helpful a me had attention to detail.
Shannon Goulder Wooden
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5.0
A very knowledgeable and courteous person to work with! He always went out of his way to make sure were informed and good with everything that was happening with our mortgage! I would highly recommend Kyle to family and friends!
Milton D Powell
-
5.0
Great
Subash Acharya
-
4.6
The rate was great when I applied.
Ravindra Bindumadhav Kulkarni
-
5.0
Explained everything very well
Victor Agustin Manzueta
-
4.9
Mike has been very responsive and got me good rate
Juhua Li
-
4.9
We ended up with the home it took a while but we got it thank you
Calvin Jones
-
5.0
Judah was an amazing communicator, he always returned my calls to discuss next steps and where we were in the process. Thanks Judah!!!
Christopher M Abeles
-
5.0
David was very knowledgeable of all my questions and concerns! He stayed patient through the whole process and gave me a great deal. I’ve already sent his contact information to few people. Thank you David and the whole team.
Kia Mehrabi
-
4.1
Chris delayed responding to our phone calls and emails
Yvette Tuyisenge
-
4.6
Great rate and service!
Sudipta Mitra
-
5.0
Everytime i call she's answering the phone or returning the call when i don't understand something she's explaining everything to me and make me feelling great about the process with a smile
Marie Augustin
-
5.0
He was great!
Brent Robinson
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4.6
John was easy to work with and delivered everything he told me would happen!
Jeffrey W Laughlin
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4.9
The willingness to match the offer from another mortgage company, as well as the transparency throughout the process
Eric Askins
-
5.0
Peter and his associates were a pleasure to work with throughout the entire process. The worked tiredlessly to complete the refinance, and I would definitely recommend your company to my friends and family.
Kathleen VanSteenburgh
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5.0
He is a great loan officer. We loved working with hims. We highly recommend him.
Amandeep Singh Arora
-
5.0
Matt was excellent. He was very clear throughout the entire process, making sure I understood everything. He was very reachable via call or text. Matt is extremely personable and made me feel appreciated.
Brad Langley
-
5.0
John was very professional and guided us through the entire process. He answered and explained all our questions, and was always available when we called and if not, he would return our calls as soon possible.
Lucy Ford
-
5.0
The entire process was great.
Stephen M Arthur
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5.0
I loved to work with Carlos, Good communication, Fast answer.
Francisca Brazoban Ozuna
-
3.6
It was okay.
Mary Elizabeth Broussard
-
5.0
Owen is amazing. I refer him to everyone I know. He is the ONLY PERSON Id like to refinance my home(s).
Ninika Nkechi Nnaji
-
5.0
Daniel was awesome, always available to communicate and worked really hard!
Curtis Alexander Ford
-
5.0
John Miller was professional, kept us up-to-date on the process, answered all our questions ,ensuring us that everything was on track and always answering the phone or returning our calls promptly.
David Evans
-
5.0
Thank you Aaron! Great experience
Angela L. Kidder
-
5.0
Scott Schrager and his team were amazing. Any and all questions that I had were answered in a timely fashion. I truly appreciate each and every one of their professionalism. I will definitely refer my clients, friends and family to Scott Schrager.
Barbara A. St. Louis
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4.8
Aaron made the refinance all possible even when I was not around most of the time because I was overseas.
Menelaus C Spandonis
-
5.0
Jonathan is awesome, work very hard on my finance...
Rocco Talarico Jr.
-
5.0
Always available, always on top of the ball!
Sarah Nelson
-
5.0
We are very happy with the service we received. We always received quick responses and all our questions were answered.
Jennifer Remiker
-
5.0
Easy refinance, communication was great. Good for busy people who don't have a lot of time for meetings; can do it all by email and sign in your own home!
Dorothy Burke
-
5.0
I was enjoy the fact my emails was always answered right way when I had questions. He also call before the Holidays to give me updates.
Amanda Jean Hawes
-
5.0
Quick, professional. made things easy. Thanks!
Justin W Glass
-
4.1
all ,my concerns and questions were addressed promptly, the team was courteous and truthful. Took a little longer than expected maybe due to virus, but got it done. Im satisfied though
Rayfel A Dingle
-
4.1
Charles was very friendly and helpful.
Debra A Hixon
-
5.0
Exceeded expectations.
Mark Anthony Tuso
-
5.0
Chris Clifford, the loan officer, was very supportive during the loan processing period.
Ndizihiwe Richard Mivumbi
-
5.0
I was informed of the progress at all times and he explained very well what everything meant.
Alvaro Gutierrez
-
4.9
It took way to long to complete
LILLIAN M BILLINGSLEY
-
5.0
Deanna was super polite and kept us updated and informed throughout the entire process. She made the refinancing process pleasant.
Michael Harris Jr
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5.0
The entire process was very straightforward and simplified from start to finish. Deana kept me informed and updated on all the steps of the process could not be more pleased
Jeff Mark Gunderson
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4.6
John did a great job. I would recommend him to others.
Elaine DeBonis Durrman
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4.6
The loan process took longer than we had originally discussed. If our loan was processed in the time frame we had planned on the entire experience would have been rated at a 10.
Connor A Jones
-
5.0
Kept us informed! Very personable and truly cares about his clients!
Robert L Southerland Jr
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3.6
Was told the process would be about 45 days. It was considerably longer than that. Asked for documents that were to me uncalled for.
Kathleen Mae Carter
-
5.0
She would always return my phone calls, even when she was on vacation and answer my question. Kindra was very helpful. Thanks Kindre Dunlap. And may God bless you.
Maxine Jiles
-
5.0
John was very specific during the whole process. He was always available when needed and answered every question.
John A. Giraldo
-
4.9
Very easy process, great rate.
Diane C Keener
-
5.0
Amir did all he could and more to help. Excellent communication, and a professional attitude
Monica Bennett
-
5.0
Jason was very friendly and had all the information I needed. Asked me what I was looking to do and he made it happen. I couldn’t ask for a better experience. Thank you Jason for such a smooth transaction.
Joseph R. McCullaugh
-
5.0
John Sassone was so helpful with all the procedure of the refinance loan and up to date on all the loan procedure highly recommended thank you for helping with my refinance needs.
Ayman S Khatib
-
5.0
Jacqueline was very professional and was available to answer all my questions.
Joseph Willis
-
5.0
Bethany was extremely professional and honest. I was comfortable with our communications from start to finish. She delivered what was promised. I'm happy! Thanks Beth
Christopher Tate
-
5.0
Cody was very detailed and friendly. unfortunately we did not go through with the Refi.
Paul Adams
-
5.0
Great team and communication skills
Julio Gallardo
-
4.8
Overall experience
Matthew A Jackson
-
5.0
Communication was great, everything went as smoothly as possible. Any questions was answered as promptly as she can. Would gladly refer her to family,friends and acquaintances.
Sharon Howard
-
5.0
Karel found a loan that worked better for us than what we had thought wanted and were looking for .
Marcella M Deriso
-
4.3
Chris was great! Very patient with my crazy work scheduled and meeting timelines.
Ivana E. Feliciano
-
5.0
All my question were answered very clearly and the process was very easy, We closed quickly and I'm very happy with my new loan.
Jason Daniel Graci
-
5.0
Anytime I had a question someone always answered it or they got somebody that could the same day. Excellent customer service always pleasant and helpful.
Brenda Holt
-
5.0
Very easy process and convenient
Nga H Dang
-
3.4
Meat the promised deadlines. Better communication.
Alexey Akolzin
-
5.0
Ryan. Period.
Garrett J Waters
-
4.9
Michael and Brian were responsive and informative.
Steven Kapustin
-
4.9
Howard was very knowledgeable and responsive.
Emily Anne Barrett
-
5.0
Alex was awesome to work with. He was very professional and knowledgeable.
Anthony Edward Gonzales
-
3.4
The process took forever, more than 4 months for a refi. This wasn't all Tom's fault, but it was frustrating.
Nancy Godinho Everett
-
5.0
fast feedback, friendly
Waywah Gee
-
5.0
They listened to us, and explained thing we didn't understand.
Kenneth D Chuculate
-
5.0
The communication, very professional and knowledgeable. Very pleased with the process. Thank you so much!
Melanie Gonzales
-
5.0
Laura explains the whole process and breaks everything down for you. She responds back in a timely matter and made the process easy for us
Melissa K. Dean
-
5.0
Very knowledgeable about loan. Answered all questions we had
Enoch K Jarrett
-
5.0
Was pleased with the communication and immediate answering of my questions. Process was easy.
Marsha Kay Weaver
-
5.0
Jonathan adwar was Awesome, very Professional, Intercontinental capital group should be happy to have a Great employee like Jonathan, he went beyond the call
rocco talarico
-
4.1
Josh was great and I've could of gone a few other places and probably would have taken less time but stuck it out with Josh since he was always following up with me on a weekly if not more basis. Thanks Josh and I hope we are through this now? 🙂
Steven W Hart
-
5.0
That I finally have a good Interest Rate in my mortgage. Thank you. I would like to see a survey for all the people that worked to get me the loan, including the first lady that started the process with me.
Claudia A Cuellar
-
5.0
Mike was very helpful and always available to answer questions I had concerning the loan application and process.
Carla Guignard
-
4.4
The experience drug on way too long. when asked for information by back office staff, they either asked for information already in their possession / not required for an IRRRL, or they sent out messages that had to be clarified or message retraction.
Edward J Lamb
-
5.0
Nicole is a great communicator, she went beyond originator's responsibility to make sure all other teams are in sync. She is positive and transparent
Shahram Sharefi
-
5.0
Smooth transparent overall experience
Charbel Rouhana
-
5.0
Great.
Liang Zhao
-
5.0
Stacy was great. As a veteran she helped me find all the discounts.
Robert A. Vitt
-
4.1
Your funding process lacked communication. I began to worry I had been scammed.... never a good feeling. It took several days longer than expected.
Tracie Beasley
-
4.8
Joel got back to us all the time when I had questions.
Richard Schwanz
-
5.0
Tonya was great to work with, always quick to reply to questions and personable.
Samuel Stephen Hunter
-
4.6
Melanie did a great job in keeping in touch.
Karen Sue Fisher
-
5.0
We refinanced our home for a lower rate. Jaqueline was very helpful throughout the whole process and was always available to answer questions or concerns. We would highly recommend Jaqueline.
Zualyn Willis
-
5.0
He was very thorough and helpful with information about interest rates and points and explaining differences. It was really nice to be given visuals with our different options. I definitely came out of this experience more educated.
Julie Fuchs
-
4.5
Quality service. Judah was a great point of contact making sure everything went well. Rates were fantastic. Great job overall
Morolake Akinola Esi
-
5.0
Excellent service, Carolina was always available to attend my questions and concerns, and the ability of being bilingual is a plus
Claudia Liliana Uribe
-
4.4
Accessibility, and hands on efforts by our lender, Zach. He went above and beyond to resolve an issue that meant the difference between being able to refinance or not. Refinancing made a big positive boost to our financial picture. Thank you.
Hubert O Nixon
-
5.0
Chris was professional and always timely in his responses.
Kristen Seagren
-
5.0
He wasn’t pushy and was very responsive to questions whether by phone or email.
Albert E Kredi
-
5.0
Michael was very professional and quick to respond to my questions.
John Craig Butler Jr
-
5.0
The process was so simple and when I emailed questions I received timely responses.
Nicole D'Esposito
-
4.6
She overcame all of the endless roadblocks.
michael ognall
-
5.0
The closing process was absolutely terrible your company cost me an extra 1800 dollars because the closing dept. couldn’t get their act together. Aaron was amazing though only reason I stayed with you but I shouldn’t have.
Clarence Ray Jennings-Patterson
-
4.6
Nick was calm and on top of things
Charlotte Catherine Egerton
-
4.9
When I called other institutions I was put on hold forever and never got a response back. Once I called ICG every one was helpful with what I needed and they needed. It was great to deal with every one there.
Ellen Hankins-Mitchell
-
3.6
none
Jeffrey Paeth
-
5.0
Follow-up for areas that may have been unclear for a much better understanding.
Peter W. Skumanich
-
5.0
Smooth Transition
Nicholas Eichman
-
5.0
Aaron was very professional, responsive and communicative throughout the entire process.
William H Napier Jr
-
4.6
Everything was online with clear directions... made process pretty easy.
Jesse Matanane
-
5.0
Robert helped me get a better interest rate on my mortgage. If I had any question Robert had no problems answering all of them. Overall I had a great experience!
Christina Reyes
-
5.0
Cassie was so willing to help and guide us. We have never done any long distance loan on the computer before. She always returned our calls and helped us a lot.
James A. Arrington
-
5.0
Laura and Intercontinental secured me the best rate on my mortgage. And got it closed smoothly.
Michael Van Der Bokke
-
5.0
Joe explained all the steps and kept me apprised whenever a new action was needed from us to move the process along.
Richard Edward Barish II
-
4.6
Although there were several delays, Michael and the team were able to complete our refinance. He was always available to communicate and explain delays and/or what needed to be done next.
William H. Carroll
-
4.9
Fast and efficient.
Rosebella Gamoso
-
3.9
Jen responds quickly
Arthur Mitchell Jr
-
4.9
Robert was very responsive and knowledgeable about the entire loan process
Travis Scott Ringer
-
5.0
100% recommended
Chun Min Wu
-
3.6
The whole process took far to long. The title search company they use wanted information on accounts that were years old and have been closed years before. Dealing coast to coast is very difficult due to time differences.
Elizabeth J Piburn
-
4.9
Brian was very helpful and walk me through the whole process I couldn't have made it through that without his diligent help thank you very much.
Louis J Garrison
-
5.0
I am very grateful to the entire work team, they showed a high level of professionalism and kindness at all times
Orley Fumero Paz
-
5.0
Joshua was great throughout our whole refinancing process! Always quick to answer any questions or concerns we had! Thanks again for all your help and knowledge!
Mark A. Wheaton
-
5.0
Ms. Dixon!
Brian C Gaines
-
5.0
Responsive team, professional and flexible. Highly recommend for any VA refi
Barry Vislocky
-
5.0
Bryan was extremely helpful he would always make time for me and my questions. He made the entire process easier and less stressful
Nicholas Rott
-
5.0
She provided the best customer service ever
Angelica Natalie Castro
-
5.0
Timely responce.
Leonard Ray Taylor
-
5.0
Communication was amazing...Everything went quite smooth!!!
Isaac Munoz
-
5.0
Chelsea was awesome! She was very prompt in answering any questions I had.
Michael Jon Van Curler
-
4.9
Jordan took time to answer all my questions
Charles Joseph Rogers Sr
-
5.0
Fast, clear and on time
Maria Vallejo
-
4.8
Jing and I work together as I am a real estate agent and she is my preferred mortgage broker :). She's great! Works very hard, literally, 24/7 🙂
Howard Grynspan
-
5.0
Stacie took time in every step of the way to explain, and gave me options on both sides of what was about to happen. She was courteous, friendly, and more importantly accessible for any questions that I had about my loan experience.
Sherwin Sebro
-
4.6
Ginger Romero Pardlo
-
5.0
Mr Steltz kept us informed of our status at all times. Extremely professional and efficient in the entire process
James K. Galloway
-
5.0
Shelly Had quick response and always answers her phone anytime Ernest
Ernest G Olivares
-
3.9
It would have been better if "Covid" didn't affect the process.
Stephen M Rojik
-
5.0
Process could be smooth but overall good experience
Frank Amankwaatia
-
4.9
Good so far
Gary Lytton
-
4.0
Joe was great and responsive but the loan processors didn’t communicate what was needed or responded to my request when I asked for information.
Charlene Vargas
-
5.0
Alexa was amazing front start to finish. I would highly recommend her! Thank you very much Alexa
Jason Ray Matthews
-
5.0
Great company to work with and Jared was great!!
Nancy A D'Anna
-
5.0
Probably one of the best experiences when it comes to meeting my expectations. David was very friendly and communicated efficiently. He has gone above and beyond to help me no matter what. He is truly among the best.
Emilio Montanez
-
4.6
The underwriting was the worse part, having to deal with peiple that did jot seem to know how to handle yheir bussines
Carlos Molina
-
5.0
Aaron was great to work with and was always very responsive to any questions/inquiries/requests. I would definitely refer people to Aaron for any mortgage/refinance needs/inquiries. Thank you Aaron for all your assistance during our refinance process.
Jason T Stoll
-
4.8
Great Service.
John Gauld
-
5.0
Mathew followed up to ensure the process was moving along smoothly.
Steven D Mitchell
-
4.6
Devin was very helpful and very knowledgeable of the mortgage refinance process. Process took a little longer than we expected but Devin was on top of everything and provided top notch customer service!
Richard David Bownds Jr
-
5.0
Judah Sax was very helpful throughout the process, always was easy to reach out too. Very knowledgeable and experienced in what he does. He was also able to get me the best deal from all lenders i was working with trying to refinance my home.
Steve Martinez
-
4.4
Fred and I do not have smart phones and high-tech computer devices, so he had to go to extra effort and expense in getting everything signed and prepared for us, but he did it well and made it simple for us - that exemplifies very good service.
Blanche Douma
-
5.0
Never had to wait for a response for any question I had and keep me updated on the entire process. Very good customer service throughout the entire process.
William A Hargrove
-
5.0
David did an excellent job explaining the process.
Elaine M Martin
-
4.9
Good communication and clarity. Fast and understandable responses to communication.
David L. Mansberger
-
5.0
Brice was great from start to finish! Thank you!
Stephanie Saini
-
5.0
Very responsive, courteous, knowledgeable
Ozgur E Ergungor
-
5.0
Cameron made it his goal to insure that everything proceeded smoothly. He is a very personable service oriented man.
Alfred Steven Patten Jr.
-
5.0
This was our first ReFi and Chris and his team made the whole process easy for us and answered all of our questions. Everyone was nice to deal with.
Frank Seagren
-
4.6
Megan respond well to my emails and text messages trying to answer my queries. She has been so helpful since from start of the application and loan process.
Milet C. Alday
-
5.0
Dan Roth was amazing to work with. Very smooth from start to finish. Trustworthy and prompt at returning emails or answering questions I never had to wonder where I was in the process. Thanks for the great experience !
Ashley Marie Hegel
-
4.9
Very professional with a touch of polite friendliness... 🙂
Ramakrishna P. Alur
-
5.0
Very responsive, courteous, knowledgeable. He always kept me up to date regarding the progress of my application. Great loan officer to work with. Two thumbs up
Emre
-
5.0
This has been the easiest refinancing that I have ever done, it did not take a lot of time to complete and I was kept informed though out the entire process.
Luciano Lara Rangel
-
5.0
John was very informative and would answer questions whenever needed. Processed our information quickly and made this decision easy.
Phillip C Diaz
-
4.6
Great communication....
Wayne L Parks
-
4.6
Caytee and all her instructions and help during the whole process!
Eileen Reynolds
-
5.0
Very curtious and professional
Anthony L. Macaluso
-
5.0
Rebecca was very responsive to any questions or issues.
Thomas H. Wilkins
-
5.0
Clayton had an awesome team that kept me updated all the way through the process. David Anderson walked me through the final steps of the signing process. I really appreciated the help I received from an awesome team. Thank you
Marshall R. Coyle Sr.
-
5.0
MS. Lawrence did a great job with my re-fi. MS. Lawrence is very knowledgeable and professional. Communication was very prompt and effective.
James Dudley Clayton Jr
-
5.0
Excellent experience!
Daron Kraemer
-
3.9
Good communicarion
Alan Cote
-
5.0
Judging was very helpful all along the way!
Robert J. Marvin
-
5.0
Krikor made the process extremely easy. Communication was also great!
Ricardo Matty
-
5.0
Eric walked me through the entire process and was always available to help.
Dana Bentley Sr
-
5.0
Whenever I was looking for some information I was reaching Deanna, she was responding immediately. She always gives the right and quick information what we were looking for.
Manasa Reddy Yearasi
-
5.0
The whole transaction went off without a single problem. Steve took care of everything. You want to talk about an easy refinance? They did it all.
Gary L Fons
-
5.0
Professional, extremely helpful.
Edith Chun
-
4.6
The whole process was fast and efficient.
Michael T Welch
-
5.0
John Sassone explained the whole process very well. He was always in communication with me and when i had questions i would immediately get an answer from him.
Luis Eduardo Solano
-
5.0
Kindra was very helpful and kept me updated throughout the entire process.
Daesha D Burns
-
5.0
Karel helped me with my mortgage refinance, he provided regular status updates and made the process so easy for me.
Sandeep Rao Tadakamalla
-
4.9
Scott and his team were very attentive. If we had a question, it was never more than 24 hours and usually less for them to get back to us.
Karl J. Schluter Jr.
-
5.0
Y'all are very friendly, helpful and got the job done. Thank you so very much for a pleasant experience 😊.
Frank M Pelaccio
-
5.0
It was great working with Carlos. He made refinancing pretty easy. Would definitely recommend him.
Marlene S Eisen
-
4.3
They were able to make the entire process as smooth as possible and answer any questions I had quickly
Thomas Brione Clayto Florence
-
5.0
Noah and his team did a great job in securing the low interest rate that he promised! No hidden costs involved- Great Job - Great Experience- would highly recommend!
Richard Ruggero
-
3.9
The processes took over 70 days to close. I was originally told 30-45 days, that changed to 60 days and finally we closed at over 70 days. That time line is completely unacceptable.
Jonathan M Graves
-
5.0
Very helpful, informative, and responsive.
Allan M Haynes
-
5.0
He explained everything about the process very clearly and he was helpful in understanding the process and the pros of refinancing our home
Ashley Marie Gonzales
-
4.1
He was able to put up with most of my demands (requests) !!!
Joel Edward Eisen
-
5.0
Kraig's communication and knowledge was extraordinary. I would recommended his service to others.
Tiffany Robinson
-
4.1
NA
Doris N Gonzalez
-
5.0
Jason was awesome from the begging of my refi process. We had open communication the whole time and we funded without any glitches. I would definitely recommend Jason for your mortgage needs!
Erik Franklin Woolman
-
4.9
Very helpful and easy to reach when I had questions
Rosemarie Garro
-
4.8
He was very communicative and patient. Answered all of my questions and even followed up by calling. Would definitely reccomend.
Zachary Michael Carlson
-
4.3
Great experience, just make sure to nail down all expectations for closing beforehand.
Eric C. Eagle
-
5.0
The Team quickly responded to our questions. Very nice and considerate.
Candace Ann Johnson
-
4.6
Overall satisfied with the assistance received. Was concerned due to amount of time to complete but was provided details and expectation along the way.
Tommy C Clark Jr
-
5.0
Working with intercontinental capital group was a pleasant and informative experience.
Kristina N Gast
-
5.0
Jason's attention to detail and how easy it was for us to complete the refinancing.
Douglas Robert Dodd
-
5.0
Great job
Emanuel Smith III
-
5.0
Anytime I had a question William responded very promptly and they made the process easy and convenient.
Leamber Nelson
-
5.0
Jeffery was very transparent and earned my trust immediately. We appreciate how easy he made the process and how he was always available to answer all of our questions. Thank you very much Jefferey!
Adam G Martin
-
5.0
Prompt attention to my questions and quick processing of the application.
Ralph J Freedman
-
5.0
Everything is great, except it took too long to complete the process which may not be in his control...
Daxin Qi
-
5.0
Prompt response, took time out to explain all the details, honored commitments
Sripathi P Neckar
-
5.0
.
Jonathan D Gibbons
-
4.8
Karel was attentive & responsive to my many questions. He never wavered in answering my many emails & text messages.
Ronald G Treolo
-
5.0
Matthew was upfront.
Sanjay K Hooda
-
5.0
Xiaojing provided very good service when I refinanced with her. She explained to me all of my choices and options with patient. Very nice personalty, and professional service. I would like to find her again for any other business.
Luojun Wang
-
4.4
Aaron D. Talbott
-
5.0
G
Dan Zhao
-
5.0
d
Cheng Jia
-
5.0
Wonderful experience!!!
Asimina Balaskonis
-
5.0
John stayed inconstant contact with me. He understood my needs and concerns. He was very professional but friendly. I would definitely refer family, friends to John without hesitation
Jean A Liberty-Hendrix
-
5.0
Dustin's dedication to his customers and fellow vets
Karla Michelle Mendoza
-
5.0
Michelle was great! Terrific service and communication! Very much appreciated all that she did to keep us updated on status and ultimately help us get this great rate! Thanks!
Julie Wittig
-
4.8
Nice working with Dustin
Ibrahim Ifran Shaik
-
5.0
Made it simple and fast. This was a true streamline process. Everyone was extremely nice and patient. Thank you!
Douglas Patrick Konomos
-
4.8
He’s professional ,follows up promptly and is sincerely concerned about the customer
Corinne Hinckson
-
5.0
Brian communicated throughout the process even when parts of the process were in other hands. If I had a question or an issue, Brian jumped in to find an answer or solution.
James C Harper Jr
-
4.8
Great interest rate for refinancing. Only negative was I received no information about mortgage payment or mortgage servicing website after paperwork was signed.
John M Havercroft
-
4.9
Very knowledgeable and great service when needed!
Somsack Maniphonh
-
4.9
Everyone was polite and professional and answered any questions. I felt relaxed threw out the whole process. It was a different experience to do this all on line. Thankyou all, and hopes of a better year for everyone. The Burgs
James R Thornburg
-
5.0
Shoes care and attention through the process.
Dennis Cahill
-
5.0
Great Communication all around from the 1st conversation. Constantly kept me informed and took into consideration my work schedule and to when to contact me. Thank you for the experience!
Jefferey Sanders
-
5.0
Mr Brice is a great person with tons of experience to help you, properly guide you and keep you updated all the time. I very strongly recommend him and wishing him very good luck!
Manjit Saini
-
5.0
Easy process, and great communication!
Matthew J Smith
-
5.0
Worked diligently to my home loan approved as fast as possible.
William Nickoloff
-
4.9
Judah is polite, sets right expectations and transparent. Thanks for helping out in my refinancing.
Meenakshi Sundaram Arunachalam
-
5.0
Casey was honest and provided helpful advice. There were no surprises.
John J Kappel
-
5.0
Over all the services provided was excellent. All of my questions were answered in a timely manner. I was never left in the dark about anything. I would recommend Debra Harris to anyone.
Kody T Crowl
-
5.0
He guided me thru this procedure with a lot of work on his part to make sure I was doing everything right. Thank You Ryan
Cecil Clark
-
5.0
He was very helpful
Dedra Lynn Patten
-
5.0
Michelle was very good to work with
Christopher R. Stivers
-
4.1
Caytee was very knowledgeable and courteous
Gilberto Campos
-
4.9
Very friendly, response quickly
Maria Isabel Del Hoyo
-
5.0
Hunter was very helpful throughout the whole refinance process. He quickly responded to my text or calls. Would definitely recommend to a friend. Thank you Hunter!
Viktoria Starovoytova
-
5.0
friendly approach.
Arul Jothi Ramalingam
-
5.0
Dan was so helpful in processing this loan. Our computer skills are so bad - Dan was very patient in guiding us thru the various steps. THANK YOU DAN. You are the best. We would and will recommend you.
John Gilbert Alamilla Sr
-
5.0
caring and answering all questions I asked. Being very truthful and not pushing to get it done.
Tracey Andrade
-
5.0
Rosa Cabrera and Michael Hunt who were people I delt with most. They were quick to reply about questions and made my life very easy. Thank you guys for all your hard work!!
Ronald Tedesco
-
5.0
Mr. Miller and his team did a great job in getting my loan refinance .
Walter Barrett
-
5.0
Ms Dunlap guided me through the process for this loan. She just made it easier at a very difficult time. I many questions and she had all the answers. Thank all of you who participated on my behalf but is the best. Thank you
Shirley Petties
-
5.0
Great customer service and attention to detail. It was a pleasure working with Brendan!
Brandon Trevino
-
4.1
Overall, this was a pretty straightforward transaction. It took a bit longer then I would have liked, but again there were no hiccups along the way.
Justin Paul Barrett
-
5.0
JIM WAS VERY PERSONABLE AND PLEASANT...
Philip C Minah
-
5.0
Everything was efficient and all were friendly.
Michael Nava
-
5.0
Chris did an excellent job making sure that I was comfortable throughout the entire process of refinancing my loan. He made sure he answered all of my questions and provided excellent customer support!
Tyneisha Knight
-
5.0
Constant communication, expedient service, and clarity or the process.
Yan Tomas Ortiz-Pomales
-
5.0
Very easy from beginning to end. Honest and reliable.
Keith Fuson
-
5.0
Very personable
Iona L. Macaluso
-
5.0
The overall experience with Shelley was wonderful. She made the process go smoothly.
Efrain Broutan
-
3.8
The closing disclosure was suppose to give us a credit of $400, but it said we owe $400. 5 days after closing and still no credit back to us. I would not recommend this company and will most likely file a complaint with the federal governing body.
Jeremiah C Eaton
-
5.0
Krikor is knowledgeable and objective. There are many lenders and loan officers out there, but I only trust Krikor.
William R Day
-
5.0
Very kind and honest. He was helpful and always returned emails promptly.
Ryan E Ramos
-
3.3
It took a really long time to close, and there was a lot of radio silence and miscommunication at the very end
Kelly S. Mitkiewicz
-
3.9
too much information needed over the holiday
Christopher M Karsten
-
4.4
Christopher C Sudler
-
5.0
What made this experience Great was John F and all the others that kept pressing on through the rough spots and kept a positive attitude it has been a Blessing to my self and my wife Thank you and GodBless Happy New Year 👍🙏🏻🇺🇸
John M. DeTraglia
-
5.0
Alexis was great.
Joshua James Eubank
-
5.0
Her knowledge of what was at stake was thorough and complete. The steps taken throughout the process were smooth and her overall demeanor was pleasant. Every question was answered professionally and definitely she should be recommended to all.
Mario Uribe
-
5.0
Great communication.
Robert G Martin
-
5.0
Josh was always available to answer my questions, clearly and in a friendly manner, day or night. He was knowledgeable and kind and not pushy. Exceptional experience. You’re lucky to have this guy on your team.
Devin D Amico
-
4.1
Judah and his team were always professional and made the process simple and easy.
Glenn M Stutz Jr.
-
5.0
Had a smooth process.
Matthew L Bjornson
-
5.0
Joel and his team were a pleasure to work with! From start to finish, the process was seamless. Thanks!!
Sarah B Musto
-
5.0
Great communication, he didn’t try to BS me, and he had his numbers in order the first time he called me back which matched all the numbers I had already run. Thanks!
Jeremy P. Wieder
-
4.9
Prompt response to calls and questions.
Bright Bayour
-
5.0
Good communication,calm to answer and explain situation and answer to questions.Also offered better rates.
Joseph Agunbiade
-
5.0
Great follow up!
Edgar L Frease
-
5.0
Great experience working with Casey Corn! He was professional and was always available to explain any part of my refinance. Definitely will be doing business with Casey again.
Christopher A Calvo
-
5.0
Has great attention to detail. Literally walked us thru whole procedure. Great communication skills. Great person to have on your team. Would recommend him to anyone.
Steven P. Gulik
-
4.9
Megan provided a fantastic customer experience! Thanks.
Sean P Obryan
-
5.0
Matthew was excellent and the whole process was almost unbelievably easy. He answered all our emails and texts promptly and was very straightforward. I would definitely recommend him to a family member or friend.
Dawn M Torres
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4.9
Very professional!!
Roger Ray Haag
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5.0
Harry was always on top of things. WTG!!!
Dave Sutton
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5.0
Bethany was great ! She communicated very well and made me feel very comfortable about the entire process. She was a pleasure to work with and I look forward to working with her in the future!
Bryan Shellmire
-
4.4
Consistent communication on status and needs.
Gary E Fletcher
-
4.6
The personal attention from Judah to get the refi done to meet my goals.
William A. Huggins
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5.0
Carlos is great! Fast and efficient.
Kevin Rivera
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4.9
Thank you so much, Jing! She is always providing a great service to us.
Pui Yee (Stella) Shiu
-
5.0
Good communication. Good products, and were able to meet all my needs.
Gary D Blake
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5.0
She helped us a lot during the process and I'm very happy to recommend her to my friends and family members!
Youzun Zhang
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5.0
Joseph Barhoumi was extremely professional and level of knowledge is second to none. Always there to answer any questions and made the process seamless. Very pleased with ICG and recommend them for loans.
Frank P Scopelliti
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4.6
Brennen, was very courteous and helpful in the process for the loan refinance. He was always available for my concerns.
George A Alexander
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5.0
The level of professionalism
Emmanuel Udoyi
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5.0
Jason was personable and professional and always patient with my many questions. I really enjoyed his personality and was pleased with his responsive communication.
Jennifer Elaine Sardam
-
5.0
Great service and excellent job .
Hoilun Kam
-
5.0
Perfect job and professional!
Wen Luo
-
4.0
Easy to talk to
David L. Hamilton
-
4.9
NICOLE ALWAYS KEPT IN TOUCH, VERY KNOWLEDGEABLE AND FRIENDLY
Frances Mejia
-
5.0
great agent, thank you for your service!
Ziming Liu
-
5.0
great.
Liang Zhao
-
5.0
Xiaojing is awesome . She gets things done and I would definitely recommend her to my family and friends.
Felipe Ramos
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4.1
Very happy to say that the online process from start to close was so very easy especially if you have your information available. The rate and fees were fantastic and my refinance was successful.
Guy D. Bello
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4.6
Everything went pretty smooth. Still have not received a payment book or bill for January's payment.
Gerald W Curry
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5.0
Rebecca was very pleasant and a true professional to work with. She was very knowledgeable about the craft. Enjoyed working with her.
Rubea Perry
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4.9
Thanks for a smooth transaction
Michael P Heaphy
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5.0
He was transparent and patient in explaining the details. We also managed to close by the year end, much faster than people around me.
Lingyi Xu
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4.9
Daniel was very attentive and knowledgeable. He was able to help us get the best deal to refinance our home. Looking forward to contacting Daniel for future businesses.
Anh Do
-
5.0
Christina was always available for help thru the process! Great customer service.
George M. Trojcak
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4.9
The process took entirely too long but Mr. Walker's professionalism and that of his team kept us in the loop and made every effort to assure all that could be done was being done. Great job in making a tedious task as pleasant as possible. THANKS!!
Evelyn T Epps
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5.0
Stress free working with Brice throughout the refinance process. Everything was done in a timely manner to avoid unnecessary delays compared to the other financial institution I worked with previously.
Nicholas Afanasewicz
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5.0
David did an outstanding job. Always there when needed. I'd use him again!!
Henry J Richter Jr
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5.0
Brice is great. Always fast to respond and a fountain of knowledge.
Puneet Saini
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4.8
Aaron was professional and always promptly responded to my questions.
Sally S Thiessen
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5.0
David is always available to answer questions. This is our 2nd refinance with him. He’s pleasant and doesn’t beat around the bush. We would and have recommended him to others
Derek T Schoepf
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5.0
Perfect refi experience. Mark and Cullen made all of this so is easy to do. They locked in my new low rate, got the paperwork going and now I have a new lower loan. My hat is off to these guys.
Arthur Thomas Pittman III
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4.8
Friendly people and great follow up.
Brian E Brocker
-
5.0
Awesome experience ! Everyone did a great job. The step by step process was very smooth... Thank you again "Team" Mike & Judy Negus
Michael S Negus
-
5.0
The whole procedure was handled with care by Nicole and stayed in touch with me as the refinance went through the different stages of approval.
Steven Levine
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5.0
very easy to do, very easy to talk to and explained the whole documents. and very easy to get a hold of when needed a question answered. always returned my call very fast. great experience .
Felipe Castaneda Jr.
-
5.0
Fantastic service!
Chrysti L. Jones
-
5.0
great experience. All my questions were answered quickly, John and Kaile were a pleasure to work with.
Richard J Sansbury
-
4.9
Mike was upfront and checked all potential options for me.
Robert Klein JR
-
4.9
Fully met all expectations. Painless and fast process.
Shelton O Harris
-
5.0
John is a man of his word. He made this very easy and stress free for me.
Gianna L Byrd
-
5.0
Noah and team were extremely communicative and resolved any minor issues or questions very quickly.
Seth F Millman
-
5.0
Good communication people!!! Nice to talk with!!!
Georgios S. Mengios
-
5.0
just nice
Max A Thompson
-
5.0
David went above and beyond for us through out our whole refinance. He treated our loan as if it was his own and made sure every expectation was met and more. I truly would recommend David to anyone.
JASON SMOCK
-
5.0
He was friendly, professional, polite, ready to answer my questions, and even prompt to respond to any & all concerns I had throughout the process. He really made the process as easy and positive as possible.
David A Cromwell
-
5.0
He went above and beyond my expectations.
Rafael Tavarez
-
5.0
Great experience
Cody Evans
-
5.0
Communication!! And called me back in less than an hr😊
Ron H Simmons
-
4.9
The time he took to explain the process and go over the paperwork with me. He was always accessible when I needed to reach him and he was very attentive and supportive.
Dolores Partida Villasenor
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4.6
Patricia was very informative and responded quickly to my questions. It was a pleasure working with her through the Refi process.
Richard Lucero Jr
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3.9
Amber did a great job and was very communicative. Whole process took 120 days to process, that is an opportunity for improvement.
Donald C Gallagher
-
5.0
Aaron was very easy to work with and the entire process was handled very smoothly.
Avishek Ghosh
-
5.0
When I had questions she responded back in a timely manner.
Eric Hart
-
3.8
Mr Miller is friendly and knowledgeable.
Margaret E Lerch
-
5.0
What made the experience great was not only the constant communication and professionalism but the advise received from Jeff to make the transaction smoother.
David Domenech
-
5.0
Christina we very professional and great to work with. I have already referred a couple of friends to her.
Charles Lebherz
-
5.0
Alexis was extremely helpful and the communication was outstanding.
Jerry Brown
-
5.0
I applied for a refinance since interest rates were low. Obtaining this loan was easy and stress free. Nicholas and Vanessa were professional, knowledgeable, and quick to answer any questions I had.
Karen S White
-
5.0
Always was able to reach you.
Thomas Vincent Bennett
-
5.0
They always did their what they could during these trying times
Dale Henaman
-
4.9
I worked with Jeremy Jones who was very professional and very Eager to help. Jeremy made the transition a very pleasurable one. I will definitely recommend him to family and friends
Lori Strumke
-
5.0
David was very personal. Took the time to learn things about me. He walked me through step by step in reference to the process that was going to take place and estimated timeline for everything. He worked hard to get me the desired rate.
Eugenia M. Lyons
-
5.0
Matt was responsive to all communication immediately. He was very easy to work with - very personable and knowledgeable.
Roger D Hibbs
-
5.0
My experience working with David has been superb. David goes out of his way to make sure he communicates everything and explain what is going on throughout the process.
JOHN HAWKES
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5.0
I was more then pleased! You guys where kind and your voices were more then pleasant! You called back to Barb an I when we called! I feel I will recommend you to all the people that are interested! I feel I am parting from a friend!
Terry Lee Clymer
-
5.0
Very accommodating service! Always ready to assist you when needed. 😃
Olivia Angeles Capule
-
5.0
Charles provided us with excellent communication during the entire refi process.
Steven Andrew Stachura
-
5.0
was very easy, entire process
Gilbert W. Spira
-
5.0
He responded to concerns in a timely manner.
Michel P Moreau
-
4.8
Very informative, great attitude and overall just an pleasant experience.
Alejandro Munoz
-
5.0
Good manner
Ian Scott
-
4.6
Clear and straightforward.
Ruben Buaba
-
5.0
Shelly was very helpful, knowledgeable, and amazing to work with. We are very happy to have had the pleasure to work with her, and we will recommend her services to friends and family.
Rodolfo Mora
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4.5
Aaron was very good to work with - he provided very rapid response time, and was helpful in resolving any questions or issues that arose. I appreciated that he stayed involved in the loan process even after it passed to the loan processor.
Colin A. Carter
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5.0
It was a pleasure working with Casey Corn at ICG. He is very honest and thorough in explaining things. There were no surprises throughout the process and overall the process went very smoothly.
John J Kappel
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5.0
Matt made it great. I was always informed of what was going on during the process.
Mark Alessandrone
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4.9
She was in touch with us every step of the way. If anything changed she would call us and let us know. Patricia made the process quick and simple.
Johnny Gonzales JR
-
5.0
All the loan officers that were involved in refinancing my home morgage did a great job
Fatoumata Diamy Jalloh
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5.0
Alex would always return emails or phone calls. He was very good at taking the time to explain details about our loan that I didn’t understand or missed. If he said he would do something he did it. Would definitely use again.
Thomas V Renfro
-
5.0
The communication. Dennis stayed on top of everything and notified us immediately when necessary. It makes the process much easier even in stressful times. Would recommend Dennis and already have to several friends. Great job. !!!
Richard Malcolm Smith Jr.
-
3.6
None
Ramona Jean Tate
-
4.1
Readily available to answer my questions.
Ashleigh M Taylor
-
4.9
He is honest and finds ways to make better deals for his clients
Bernadette B Vergara
-
5.0
I thoroughly enjoyed working through this process with this team! I have already recommended Dan to a friend!
Laticia Rena Little
-
5.0
Fast, efficient, and accurate!
Matthew Jason Nolton
-
5.0
Communication
Jonathan Gien
-
5.0
Nicole walked me step by step through the process and kept me updated to what was going on
Alejandro De Luna
-
5.0
Great to work with, very transparent and knowledgeable
Arvi J Pacoy
-
5.0
Kind, knowledge and good advice
Joseph Buckley
-
4.0
Transactions aren't over yet. Once everything is completed, with the old debt accounts closed and the new accounts verified and the new title in my hand, ask me again.
Adrian B Chapman
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5.0
What made it was the professionalism and the patience that was shown from all that was involved . Once again I give special thanks to Jared and his colleagues....Taylorjonesjr@gmail.com
Taylor Jones Jr
-
5.0
Great personal service. Treated like a member of the family. Highly recommended.
Robert C. Waite
-
5.0
I had difficult circumstances and Jason overcame them with his team.
Bruce E. Sczerba
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5.0
Kevin was friendly and professional. With all the competition, we went with ICG mostly because of Kevin, as he made the process pretty easy with his flexible communication and his expertise.
Bryan Bryant
-
5.0
You work with me and it was greater to work with you. Thank
Dennis Keene
-
5.0
Very fast process
Vickie Torres
-
5.0
Wonderful experience !
Jacky B Fordham
-
4.8
He helped me understand the entire process and was very speedy at replying!
Kasey Brooke Campbell
-
5.0
Very professional, arrived early, and it was done very quickly!! He was very nice and personable as well.
Nicole Foglia
-
5.0
Ryan did a great job communicating real information and didn't get caught up in a sales pitch. I felt he had my best interest at heart. He did a great job getting this done. THANK YOU!!
Scott D. Tingle
-
5.0
Great communication, very easy to work with!
Elizabeth J Carranza
-
4.4
She answered all of my questions going into the loan process and was knowledgeable. If I had questions once the loan progressed, she answered promptly. Made this process easy. Great job.
Carl Travis Barnhardt
-
5.0
Clay is the man.
Devan Brent Gallimore
-
5.0
Raymond took his time with me as a first time homebuyer. He explained all the steps and requirements of all phases of the process. He is very pleasant and always willing to help guide you if necessary. An overall wonderful experience.
Jahvin Irish
-
4.9
Ryan was patient and explained to me the questions I had throughout the process. He was also very available whenever needed.
Gloria Oyekanmi
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5.0
He gave me his personal contact info and texted, emailed or called whenever I needed anything. He had all the answers. The process took longer than I had hoped (refinance) but he held my hand through it, figuratively speaking.
Pama A Mitchell
-
5.0
Melanie was such a great person instructing me step-by-step through the whole process
Jose F Contreras
-
5.0
Great service
Brad Belfer
-
5.0
Debra is a truly amazing professional. She did everything she could to keep our refinance process proceeding in a timely manner and was always available when we had questions or needed reassurance. Thanks you again!
Rafael A Lezcano
-
5.0
Success and the interface with Mz. Sharrow was good.
Gordon L. Neal
-
5.0
Great communication, response time was excellent, refinance was done in a timely manner
May Kao Cha
-
4.1
Joshua made the refi smooth and painless. He was knowledgeable and kept a line of communication open. Thanks for assisting
Christy R Harper
-
5.0
Andrew was very responsive to any questions I had. When I called him he always returned my call quickly and he had patience with me when I struggled with the computer!
Dorothy Winter
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5.0
Daniel was wet professional. He answered all my emails and phi calls in a timely manner. He was very informative and helpful. I would recommend him to family or friends.
Stephen Michael
-
4.9
Everything was done in a very timely manner.
Timothy Jared Stephens
-
4.4
Very friendly, easy communication
Brett Harrison
-
4.9
Very good
Manuel Lago Gonzalez
-
5.0
She exhibited kindness. She was informative, and responsive.
Rhonda Whitfield
-
4.1
easy to get in touch with
Matthew B Stoenner
-
5.0
From the start to end, this guy is just AMAZING. His just EXCELLENT, awesome service.
Cemal Geyik
-
5.0
Josh and his team made the loan easy and comfortable to get thru. Was terrific on constant communication. I will recommend Josh anytime.
Kirk W De Ford
-
4.8
Ryan was a pleasure to work with
Lloyd Friedman
-
5.0
Howard was a great communicator And kept us informed throughout the whole process. Very personable and professional
Steven Charles Miller
-
5.0
Mark and Kevin were great to deal with, they were so knowledgeable about any question I had and they keep me in the loop at all times. it was a great experience.
Albert Caragulla
-
5.0
Ron was very helpful, answering all my questions and addressing all my concerns. Thanks so much!
Robert Scott Peele
-
5.0
Always kept me informed. Returned my calls. Easy to communicate with. Very easy process
Wiros Jaksarn
-
4.9
Very professional and kept me informed throughout the process
Clyde Randall Young
-
5.0
The easiest refinancing I’ve ever done. Thank you Chelsea
Clark J. Rhiel
-
5.0
Debra was very personable and made this process very easy.
Danielle L Lezcano
-
4.5
Dan has great empathy. Really cares.
Richard John Welc
-
5.0
Joshua went above and beyond with his help towards my goals. I will always conduct transactions with Joshua. I will refer him to everyone I know in this area. Thank you for all your help.
Brian J Harding
-
5.0
Ryan was very courteous and prompt with everything, taking time to answer every question we had.
Justin Sliekers
-
5.0
What I appreciated the most was the communication. Any questions I had , I had a response in a timely fashion.
Rosemarie Ocasio
-
4.6
The communication itself makes it great.
Ulda M. Armijos
-
5.0
Mrs Bethany: “Hung in there” through whole process and never left us guessing or “in the dark”. If rates drop again I would like to use her excellent service again. -Merry Christmas, ICG Marcus
Marcus Robinson
-
5.0
John was very attentive and answered all my questions promptly. I was extremely comfortable communicating with him.
Stacey Horsford
-
3.6
Multiple loan processors wanted myltiple documents multiple times during the process causing lengthy delays. Probably goingnto want to button up that process, folks.
Paul S Karamanol
-
4.9
All through the process, I stayed well informed and up to date. Communication was near-instant from both John and the processor. And my questions and concerns were taken seriously and addressed immediately from start to finish.
Bill M Ekola
-
5.0
Nicole kept me informed and took care of everything. She is knowledgeable of what is needed to complete loans with success. She was great!
David Randall Greene
-
5.0
Robert Hernandez was always available and very thorough with the information he provided.
Taiwo O Odogun
-
4.1
vet owned and helping other veterans is awesome continued service Thank you as Veteran wife who contributes to service as my spouse our entire lives.
Leslie Gray
-
3.6
Though there is a delay in the process, Bill and Craig pulled it thru by taking care of me.
Prabhu Murugan
-
5.0
Amber is smart, kind caring, a great communicator & does what she says. If there is an issue she will do her best to explain & resolve it. She is awesome!
Joseph Kahlil Haddad
-
5.0
VA refinance. Quick & Easy. They kept me informed throughout process. Closed at my home.
James Scott Grundy
-
4.6
Online processing let you take care of documents and signing on your own schedule.
Martin M Freedman
-
5.0
Laura was very responsive, caring, knowledgeable and without her we wouldn’t have completed our loan. Thanks to her ability to keep me informed of the steps along the way, we were able to make changes to benefit our bottom line. Thank you Laura!
Laura Theodore
-
5.0
I was apprised of the process every step of the way.
Richard J Carter
-
4.1
All the details were adhered to and all the appointment times were kept
Peter A Vannini
-
5.0
Excellent timely follow up, transparency, and meeting deadlines.
Olga Camargo
-
5.0
Chris was very knowledgeable about the subject matter and kept me informed throughout the entire process.
George A Venditelli
-
5.0
Was there for us whenever we needed him.
Gary Ebner
-
5.0
Everything couldn’t have went better.He made it a transaction that you did not have to stress over very happy with my overall experience thank you
Joseph A. Kattou
-
5.0
The team was knowledgeable and professional
Arnold Garrett
-
5.0
Great and Efficient Service. Thank you
Steven Fleischer
-
5.0
Bethany was friendly and was always ready to answer any questions I had. The process was quick and uneventful.
Patricia Seider
-
5.0
Jeff did a Great job... we called him for all our questions.. he always got back to us with an answer In a timely manner
Barbara J Swisher
-
5.0
Hunter is very helpful and pleasant to work with.
Deirdre Day
-
5.0
Justin was professional, personable, and incredibly helpful. He made what felt like a complicated process clear and easy, and our family is in a better position to thrive because of it. Thanks Justin!
Vincent Garvey
-
5.0
Good rate, fair lender fees.
Richard Kim
-
5.0
Michael was responsive and very timely. He was very knowledgeable and very patient with us. He made the process very pleasant.
Jacob Orensky
-
5.0
I am very pleased to have had the opportunity to work with Zachary Kofron. He was courteous, communicative and an absolute professional throughout my entire experience with him.
Kevin C Dykes
-
4.6
Both Efficient and Effective refinance process. Clear communications. And "video" matched "audio"---and that means that the entire ICG refinance process is characterized by a deep sense of "Integrity."
George A Higgins
-
4.1
Quick responses. Accurate quote.
Stephen J Grant
-
5.0
Alex (John) was very informative, answered all my frantic questions calmly and professionally, and has a very good sense of humor. It was a joy to chat with him!!
Nora Stanfield
-
4.9
Because of the Communication communication and Communication . Awesome way to work though a situation. That Great.
Rubin Pusha Jr
-
5.0
Excellent service, recommended to everyone
Hoang M Vo
-
5.0
It was great working with Dan. He was helpful and answered all questions and concerns we had. He made the process easy and tried his best to make sure we closed on time.
Israel A Arevalo
-
4.9
Whole process was good. It trook longer then I expected, however this is due to number of documents requested by lender and not Alex Mital.
Gene Lusherovich
-
5.0
Jason was very knowledgeable and very easy to talk to and ask questions, even though this was our first experience with buying a home and asked a lot of questions.
Randi Dunda-Martin
-
5.0
J. Dominguez made me feel comfortable. Very professional and down to earth. He is very knowledgeable and stays up to date. Thank you very much.
Richard Quintero
-
4.9
He is straight forward and helpful.
Abdullah Khan
-
4.0
Good communication with Chris answered all my questions & was very patient and professional throughout the whole process thanks again.
Anthony A Johnson
-
5.0
Tyler was very friendly and professional. He stayed in constant communication with me about how my loan was proceeding. We did not run into any issues and I was very pleased with the result.
Katrina R Ferracane
-
5.0
Dan helped keep the process going smoothly. Even when a few hiccups did occur, Dan was always there to get things back on track.
Derik S Rhodes
-
5.0
Quick and easy transaction
Benjamin R Ernst
-
5.0
Patricia Dixon was a pleasure to work with. She is very professional and detail oriented. Her communication skills are excellent. She has a heart of gold.
Steven R Adam
-
5.0
Alexander was very helpful with advising us on our next steps in the loan process.
William Kinman
-
5.0
David Schweit kept me up to date on all matters concerning the Refinancing process. He was always respectful, courteous, and patient.
Mark F. Rupp
-
5.0
David has been the perfect guide for my refinancing. Very knowledgeable, highly communicative, extremely responsive, patient, friendly, and honest. I can't recommend him highly enough.
Benjamin C Sellnow
-
5.0
Bryan was extremely accessible and articulate in guiding us through our process.
Dennis M. Murphy
-
4.1
Chris, always made you feel comfortable with the process after multiple questions.
Gilbert Hopkins Sr.
-
5.0
Brian was very much on top of those documents. He told me exactly what we needed for it to run smoothly and that made it very easy. If he needed something a quick call or email and it was done. It's nice to deal with a professional.
Errol L Harris
-
5.0
The loan officer, Ashok, is easy to work with, calm, cool and collected. Respond promptly to my request. His help was strong throughout the process even when my file was off i his table
Olatunde Olaniyi
-
5.0
Debra Harris is an outstanding professional with a great personality. During the loan process, we were in contact many times, and I really appreciate that. She updated me via email regarding the process on many occasions.
Werner Dieter Ehrlich
-
5.0
Vilas was very professional, and most important great to interact with. Thank you, Vilas.
Huy Nguyen
-
4.6
Good experience. Easy process.
Jamie Doyle Osborne
-
5.0
The support from Ron and the whole community was phenomenal. Closing on a home loan is often cumbersome and the value of a patient and knowledgeable team to guide the process cannot be overstated.
Vernon Jerome James II
-
4.9
.
Allan D Hill
-
5.0
The best!!!
Nelson Tavarez
-
5.0
Arnold and his team was amazing. Highly recommend!!!
Michelle J. Waserstein
-
5.0
Nicholas Williams maintained contact with me throughout the entire process. He answered all off my questions and addressed all of my concerns in a professional matter.
William G Duncanson
-
5.0
Fast & friendly
F Michael Maish
-
5.0
Alex was very helpful and polite, answered all my questions. It was nice working with him through my loan process. Thank you !
Mohamad -Ali R. Srour
-
4.5
you guys took to long with my refi, and did inform us of a out pocket payment at the end.
Sherrod O Ware
-
4.6
Gary was knowledgeable and kept me apprised of my loan application. He was pleasant to work with.
Jeffrey W Garbow
-
4.6
Great communication throughout the process.
Annamarie Sammartino
-
5.0
Michael had to help me get logged into the website, which was difficult for me, over the phone.
Elizabeth L Burgess
-
4.9
Jared kept me abreast of the progress in the loan process. He informed me of any requirements and made the overall process pleasant
Carlos R Olvera
-
4.4
It was great to have some who actually cared!!
Kwende Omari Way
-
5.0
Alexa was excellent throughout my entire refi experience. She guided me through everything & answered all of our questions thoroughly so we understood everything. I would highly recommend Alexa & her team! They are top notch!
Jason
-
4.9
All of my questions were answered in a prompt and timely manner.
Antonio D Smith
-
5.0
Easy to contact
Brandon Mark Johnson
-
5.0
Andrey is very attentive and gets back to you promptly to ensure you get a smooth mortgage deal, something the big banks can't do.
Mohammad Usman
-
5.0
Huge thank you for all your help!
Scott Wysocki
-
5.0
Dan was always available. He was knowledgeable about the process and always had directions for me when I wasn’t sure what to do next.
Elysia Patrick
-
5.0
Ed Sassano and his team were most professional and efficient. Thank you to all of your fabulous employees.
Dana Ferro
-
5.0
The loan process was easy and closed on time.
John Martinez
-
4.8
Kraig was very professional and patient and kept us up to date with everything. He made himself available whenever needed him.
Selma Kardovic
-
5.0
Steve saved me money. He was upfront and honest. As good as it gets.
James D Hawkins
-
5.0
Great communication
Joseph F Belfiore Jr
-
5.0
Kraig was absolutely amazing and made process of getting mortgage much better and easier than expected. Grateful and appreciative customer.
Muhamed Redzepovic
-
5.0
Alex sounds to me like a person I would like to meet in person some day. He was very helpful and pleasant in our phone conversations.
Ronald B. Shaver Jr.
-
5.0
Always on top of every issue
Devon Jones
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5.0
Great Communication and explained everything. Responded quick to any concerns i had. Thank you
Raymond Pesqueda
-
4.1
Everything went smooth even though the whole industry is overwhelmed right now
David Kleczka
-
4.9
None
Kelley E. Shaw
-
5.0
Kevin and Ross kept me informed every step of the way!
Thomas Scott Hartwell
-
5.0
Mr. Smith made the process seamless.
Stanley Ikezi
-
5.0
Andrey is professional and reliable loan officer. The the whole loan process went through easily and closing very quick.
Brian
-
5.0
Derron made refinancing super fast and easy! Saved over $100 a month thanks to him.
Long T Nguyen
-
3.4
We got it done fairly quick
Michael J Syrakos
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4.5
Derron was extremely knowledgeable. I used to be in the mortgage business for over 20 years and I I could tell he really knew his stuff. What he told me at the beginning of the loan process truly is what happened at the end
John David Searle
-
4.9
Easy to talk to and knowledgeable
Cheryl Ptashnik
-
4.1
Closing time shorter!
Betty Joanne Waldrop
-
5.0
Excellent service! Great communication! Thank you for helping me out.
William Giraldo
-
4.5
Shelly was very nice and worked well for us.
Ryan Snell
-
5.0
It was pretty straight forward and if i needed anything i just called
Jeremy R Maestas
-
4.8
Brandon kept me informed and always communicated in a timely manner.
Matthew Lee Junker
-
5.0
Fast and honest service
Shannon Lee
-
5.0
Tina was incredible. She helped us through the entire process. She was kind and knowledgeable and expedited everything. She explained everything and how long it would take. She is AMAZING and I would highly recommend her for anyone.
Gabriella Matheos
-
5.0
communicated extremely well and very assertive
Princess Gibson
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5.0
Everything was very easy and went pretty smoothly. I'm happy with the outcome. Lindsay went the extra mile to make sure there were no problems that couldn't be resolved in a timely manner.
America V Caver
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5.0
Edward was incredibly helpful and responsive throughout the entire process. He was a pleasure to work with. Would highly recommend.
John T. Filippelli Jr
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5.0
Communication and service was excellent throughout the transaction. Loan documents were perfect and loan team was wonderful to work with throughout the refi process. Thank you!!!
Thomas J Witting
-
5.0
Notifications were timely and through.
Charles M Wood
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5.0
it was easy working with Paul and own it home loans recommend them to anyone that would ask about a mortgage company.
Suzanne Johnson
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4.4
Very pleasant and knowledgeable
Kristen Dalonges
-
5.0
Justin is Great.
Justin Anderson
-
4.8
Hunter stayed in constant contact through text messaging and made this process very easy for me
Jose Sanchez
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5.0
Any question I had was answered right away and if there was anything I did not understand, Ryan explained it completely until I understood it well. He would keep me posted on what was needed and what was the next steps and what to expect.
Roberto Nieves
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5.0
David always answered all our questions and helped us to get thru all the forms that had to be signed.
Michael A Campassi
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5.0
Daniel was very thorough and what I most appreciated from this experience is his integrity.
Anthony V Scavone
-
4.9
Joseph E. Hrabak
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5.0
Was able to get the rate that I was promised from the beginning not as fast as I wanted to close but we got it done thank you
Luis A Mateo
-
5.0
Excellent service from start to finish. Thank you again!
Shannon D'Emilio
-
5.0
Everything went smooth and easy thanks to Stacy Valentino.
Cristina R Smith
-
4.4
Stacy, was very receptive to my questions and often had to take actions on issues out of her hands. Without her help I don’t believe my loan would have closed.
Carl R Granquist
-
5.0
Prince was always available and kept me posted.
Bruce L Runberg
-
5.0
Very friendly and efficient.
Jenna M Barlotta
-
5.0
Nothing particularly made it great other than it was easier than the original loan to get all of the paperwork gathered up and done
Jonathon Denton
-
5.0
Dustin was timely, accurate, professional and came off genuine. Would definitely recommend my personal friends and others to him.
Christopher Dean Adams Jr
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4.4
Hunter was available and he would answer my questions within a 24 hour period.
Ulises A Gomez
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4.9
Aaron was great! He answered questions promptly (sometimes late in the night), worked quickly, and was professional. He worked with my family's interests in mind.
Christopher Savage
-
5.0
Zach was overly helpful, very responsive, friendly and got the job done quickly!
Erin Snyder
-
5.0
Thank you John for being both incredibly responsive and patient throughout the process. We appreciate everything you did.
Matthew Mcdevitt
-
5.0
Hunter knows the answers to a lot of stuff. He's a smart dude.
Gene Qin
-
4.9
Thank you for all of your help to get us a great Rate! Merry Christmas and a Happy New Year! I know now that I have one of lowest interest rate! Again Thank you!
Charles J Tringali
-
5.0
Thoroughness and professionalism unsurpassed!!
Linda Jusman-Wirth
-
5.0
Respond my concern or question quickly
Yuen Kui Law
-
5.0
Joshua was an absolute pleasure to work with.
Jeremy Allen Nizzia
-
4.5
Alexander reached out immediately after I had made my loan inquiry. I didn't jump right in as I was still working with my current lender. When I realized I could get a better rate, I reached back out to Alexander and he was very accommodating.
Richard Alan Vissering
-
5.0
Devin and her team were great, the communication was always there! If I had any questions Devin was only a text away! I’m very glad she was my loan officer!
Mary Helena
-
5.0
i have a great experience with devin she help me a lot ,always available any time i call her even sunday and holidays.
Rizalino S Samson Jr
-
5.0
Fast and friendly! He knew the answers to 99.9 % of my questions and was very quick to reply with the answers that he didn't know
Christopher Braswell
-
5.0
🙂
Rex Laceby
-
5.0
Dustin made this whole process easy, even during COVID restrictions. Thank you Dustin!!!
Jason W Burton
-
5.0
Great support and communication well done excellent team
David S Hart
-
5.0
It was a pleasure working with Princeton on the loan process. He was very knowledgeable and explained everything thoroughly.
Anthony Craig Butts
-
4.6
Alex was great. Low pressure, high responsiveness, made the entire process a relatively painless experience.
Nathan A Hall
-
3.6
Speeding the loan process.
Satish Kumar Nagula
-
5.0
We had an overall great experience with you all! We are very pleased with all of your hard work! thank you! I would absolutely recommend this company for your financial needs.
Danielle Wysocki
-
5.0
Friendly and quick service!
Matt Steib
-
5.0
Dennis was great throughout the entire refinance process. He was very approachable and helpful throughout.
Christopher L. Caslow II
-
5.0
Thank you for your help.
Vanessa Gonzalez
-
5.0
Jay was excellent in the service he provided! All the time available for any questions and always have a response or an idea!
Henry De La Rosa
-
5.0
Honest great service would highly recommend
Anthony J. Curcio
-
4.9
Jason's Professionalism is second to none. Much appreciated. Thank you
Willie Andre Walker
-
5.0
Casey walked us through every step of the process. He responded to anything we asked of him. We felt like we had a friend in Casey. We thank him for all that he did to help make our experience a success.
Lawrence E Croft
-
4.9
Excellent service and attention.
Carlos A. Ramirez
-
5.0
This was the best refinance experience ever. Will definitely come back to Jason and his team.
Patricia Bryant
-
5.0
Every time we exchanged an email, Ron went the extra step of following up with a phone call. He was very patient with me, and was very good at being clear, even when saying no to things.
Molly Wasko
-
4.4
Aaron was Great! My wife and i did not enjoy the remote on-line experience. old school... Covid... E-signature... Portal was not not user friendly on phone app.
Richard N Norris
-
5.0
Bethany was so thorough and walked me through the whole refi process. She was terrific!!
Monica M Paro
-
5.0
Kevin made a complex process simple for us. He was available every step of the way and advised me on the best decisions for my refinance.
Zephan Moses Blaxberg
-
5.0
Sylvia was very enthusiastic and extremely helpful. She was always very quick with responses and guidancd through the whole process. 10/10 would recommend!
Zachary W Boucher
-
5.0
The whole process was smooth and painless. Great experience.
Michael A Trujillo
-
4.8
Jessi Jo Fulkerson
-
5.0
Lindsay was very helpful and worked with me to get the best rate I could. She answered all my questions in a timely manner and had excellent communication.
Janelle D Kurland
-
4.1
Richard was communicative and responsive
Dennis P. Gorski
-
5.0
Easy.
Thomas Bryan Harwood
-
5.0
Owen is always there and the process was fairly quick and easy
Timothy S Francis
-
5.0
Clay was great— smart, attentive, and patient.
Tyler Wayland
-
5.0
Processes went very smooth, he provided detailed information for the loan. He was friendly, professional and I had no problems getting in touch with him about any questions I had, will recommend to my friends
Robert Edward Sandford
-
5.0
excellent
Alex Angel Fonseca Ferrer
-
5.0
Fast and easy process.
Joey Grosklos
-
5.0
Alexa is the most customer service oriented loan officer. She was always available to answer questions and made sure I felt comfortable. By far the best leader I have ever worked with.
Justin Hilliard
-
4.1
Very knowledgeable Looks for best transactions fir his client
Oscar L Cruel
-
5.0
Great job dealing with Dan. Very smooth transition!
Donald O Lottes
-
4.6
Because he and his team was very helpful in helping me to get started on what I needed to do
Willie E. Fletcher
-
5.0
Thanks for your professionalism
Jack R Zunich
-
5.0
Megan was very attentive via text, email and phone. She usually provided notice before it showed up in my online account. She was always pleasant and answered even the silliest questions.
Stephanie Huether
-
5.0
Mike is incredibly responsive and knowledgeable. He also is the epitome of southern charm. If you’re looking for an easy way to get a mortgage and for someone who will take care of you, Mike is the guy.
Randy Gray
-
5.0
Devin is very professional and she knows the product well.
Michael W. Nelson
-
5.0
Joshua was a pleasure to work with!
Tommie Verdell Jr
-
4.8
Great feeling of sincerity and direct support from Every one of the staff. Merry Xmas.
Gary H Scott
-
5.0
Mr. Michael Viores, he was with us every step of the way. Anything we didn't know he explained it to us so we could understand.
Charles L Davis
-
5.0
Aaron showed he cared about the customer.
Allan Liang
-
4.9
She made the process very understanding and went above all to help me. I will use her for future contract’s with her company.
Debbie A Ford
-
5.0
Villas & Jon were both very responsive to any calls, emails. My questions were always answered quickly. Villas was available during learning your web-based platform for data collection. All in all, I'm very happy & consider Villas' job well done!
Nancy Ann Louise Bennett
-
5.0
Kristina was absolutely wonderful,she kept me informed every step of the way,and was always available to answer any questions I had,I highly recommend her to anyone in need of refinancing.
Juanita J Wilson
-
5.0
Jason was super easy to work with. Always answered my questions even when asked on the weekend! I never had to put in much effort at all, he took care of everything! Would recommend him for sure!
Ian M Eads
-
5.0
Dustin was great to work with always there when I had a question quick to respond . I have already referred him to one of my friends .
Melvin Joseph Allen
-
5.0
communication was excellent. The process went very smooth and was easy.
Gerard Polkinghorne
-
5.0
I have never had such great service with anyone before. Kyle went above and beyond to make sure I was updated on the entire process from beginning to end. He made the whole process very easy. A big thanks to him!!
Sandra J. Escene
-
5.0
Great experience with the overall process. Quick, easy, and very supportive
Porfirio Chavez
-
5.0
Dustin was informative and extremely easy to work with.
Michael Rocklin
-
4.6
Dan was patient, informative, and helpful. A pleasure to work with.
Sandra Jean Landers
-
5.0
Super friendly, helpful.. Great communicator..
James K Boutcher
-
5.0
Great communication
Abey Getachew
-
5.0
Brandon was great. We had a bit of a hiccup at first but Brandon and ICG remedied the situation quickly.
Dusten Travis Bruens
-
5.0
we had a great experience. it was fast and we were kept informed all the way. great job.
Philip E Piper
-
5.0
The patience that Kraig has is amazing. He wanted to see us get this home and did!
Christopher Thompson Sr
-
4.9
Gary made me aware of what was going on and what extra paperwork was needed to facilitate a smooth refinance experience.
George L Anderson
-
5.0
Kraig kept us updated on the process every step of the way and made our first home purchase a great experience.
Clarissa Thompson
-
4.9
Communication Politeness Follow up Informative
Claudia A Rodgers
-
5.0
yes,
Okja Joo
-
5.0
Drew was professional, knowledgeable in the lending process and VA specifications, and just overall a pleasure to work with. I would highly recommend he and his team!
Kelly
-
4.9
Casey was always on top of any issue that arose and made sure to communicate with me promptly.
Felipe Ledesma
-
5.0
The teamwork is superb , special mention of Nancy Li in the process They are very thorough given the fact that we are in the midst of pandemics Thank you for your dedication
Paul Richard Wirth JR
-
5.0
She was very helpful and even cam to my house.
Dawn R Marsala
-
4.8
Daniel was very thorough, professional, and helpful when we had questions/issues.
Walter Charles Dunn
-
5.0
I liked that we were walked through and got an explanation of each step. All questions were answered and all returned calls and emails were prompt. No complaints.
Carey Bolasingh
-
4.9
I get refi offers every day in the mail. The $100 gift card is what got my attention. Rick made everything pretty easy and closing in my home was great...
Erick T Fee
-
5.0
The whole ICG process was smooth. Downloading documents to their website worked well. Alex was helpful, professional, informative, and responsive to our needs. Would definitely recommend him.
Laurence Taulbee
-
4.9
Jordan was responsive and answered questions promptly
Sergey Albertovich Latkin
-
4.5
Good communication
Mark A Fisher
-
4.9
Edward provide information in a timely manner. Clear communication.
David Maternowski
-
4.9
Bryan provide clear communication and information in a timely manner. Bryan was very proactive and willing to help.
David Maternowski
-
4.8
Great to work with excellent communication
Anthony H Wilhight
-
5.0
This is my second refinance with Ron Easton, and I would highly recommend him. Ron is pleasant, courteous, and definitely knowledgeable.
Carolyn Woods
-
5.0
Stacy was very good at keeping us informed. She answered every question we had during the process. We had no concerns at all, Stacy made the entire experience easy for us.
Joel T Smith
-
5.0
Daniel was very easy to work with and extremely responsive. He took the time to go over everything and explain everything every step of the way.
Jessica D. Carraher
-
4.0
.
Audreana Marie Lucido
-
4.8
I know he was busy and he confidently Established a trust relationship at the beginning.
Jesse Mitchell
-
4.9
Chris did a tremendous job of taking me through all the steps and making sure everything went smoothly.
Michael W Costello
-
5.0
Brendan even answered when he was at home
Zachery Moss
-
4.9
Very punctual responses. Thank you!
Edwin John Sirko
-
5.0
Casey was awesome. Got us a lower rate than anticipated.
Jack David Arthur
-
5.0
The entire process went very smoothly, and also, appraisal was waved, definitely recommend it.
Weigang Cao
-
5.0
Personal contact and the ability and willingness to assist with any questions.
Charles M Isom
VA LOAN BENEFITS
Millions of veterans throughout the United States are eligible for a VA home loan. However not all of them apply. When looking to buy a home and examining different mortgages, veterans should take the time to consider the range of benefits that a VA home loan can offer.
Our service is exclusive to former members of the U.S. military and their families. This means that you get to benefit from one of the best-in-class loan solutions to gain the true independence of owning your own home. By providing our VA home loan service to such a select few, we can focus our efforts on delivering top-quality results that are guaranteed to leave a smile on your face.
If you’re a first-time buyer, you’ll benefit from a VA loan from Veterans Community Home Loans. VA loans make it easier for all veterans and their families to transition into civilian life as smoothly as possible. VA loans reduce the need for massive expenditure and offer loans with much lower payments — they can also often include no down payment!

Lower
Payments

NO DOWN
PAYMENT

Easier to
Qualify
